Lenovo Advanced Service + YourDrive YourData - Extended Service - 5 Year - Service

Introducing the Lenovo Advanced Service + YourDrive YourData - Extended Service - 5 Year - Service, designed to ensure your systems operate at their best for extended periods. This service package provides comprehensive coverage that keeps your devices running smoothly with minimal downtime. Perfect for businesses and individuals seeking reliability and efficiency, this service is tailored to fit your needs.

• Comprehensive Coverage: Enjoy 24 x 7 x 2 Hour on-site maintenance, guaranteeing immediate assistance whenever you need it. This ensures that your operations are never halted due to technical issues.
• Predictable Cost of Ownership: With the Lenovo Advanced Service, you’ll benefit from a predictable total cost of ownership. This means no unexpected expenses, allowing for better financial planning and resource allocation.
• Parts Replacement Service: The service includes parts replacement, ensuring dependable efficiency and peace of mind. You can rest easy knowing that if something goes wrong, it will be taken care of swiftly.
• Flexible Scheduling: The physical service subtype offers great flexibility in scheduling work hours and locations, enabling you to manage your time effectively without compromising on service quality.
• Quick Response Time: With a remarkable 2 Hour parts and labor service response time, you can expect timely completion of repair tasks, improving your overall productivity and reducing downtime.

Technical Details of Product

• Service Duration: 5 Years
• Service Type: On-site maintenance
• Support Availability: 24 x 7
• Response Time: 2 Hours
• Service Coverage: Physical and electronic support
• Features: Parts and labor included for all maintenance tasks

How to Install

To activate your Lenovo Advanced Service + YourDrive YourData, simply follow these steps:

1. Purchase the Service: Add the service to your cart and complete the purchase through the Lenovo website or an authorized reseller.
2. Receive Confirmation: You will receive an email confirmation with your service details, including your service agreement number.
3. Schedule Service: Contact Lenovo support or your designated service representative to schedule your initial maintenance service.
4. Prepare Your System: Ensure that your system is accessible for the technician on the scheduled service date.
5. Enjoy Peace of Mind: Once your service is activated, you can enjoy optimal performance and peace of mind knowing that expert help is just a call away.

Frequently Asked Questions

• What does the Lenovo Advanced Service cover? The service includes on-site maintenance, parts replacement, and labor for a seamless experience over the 5-year duration.
• How quickly can I expect service? Our 2-hour response time guarantees that you’ll receive assistance swiftly, minimizing downtime.
• Is this service available for all Lenovo products? This service is designed for specific Lenovo products. Please check compatibility with your device.
• Can I extend my service after 5 years? Yes, options for service extension are available upon expiration of your current service plan.
• How do I contact support if I need assistance? You can contact Lenovo support through the official website or use the customer service number provided in your service confirmation email.