Lenovo Advanced Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

Discover the unparalleled reliability and peace of mind that comes with the Lenovo Advanced Service + YourDrive YourData + Premier Support. This extended service plan is meticulously designed for users who demand the highest levels of support for their Lenovo devices. With a comprehensive 3-year service duration, this product guarantees that you remain productive and worry-free, no matter the challenges that arise.

• 24 x 7 Support: Access round-the-clock assistance for your technical issues, ensuring you never face downtime alone. Our dedicated support team is available to address your needs at any time of day or night.
• On-site Maintenance: Enjoy the convenience of on-site service with a swift response time of just 2 hours. Our technicians will come directly to your location to resolve issues, minimizing any operational interruptions.
• Comprehensive Parts Replacement: The Lenovo Advanced Service includes parts replacement, allowing you to swiftly manage any mishaps with your equipment. This ensures that your devices are always in optimal working condition.
• Minimized Inventory Costs: With our parts and labor service characteristics, you can significantly reduce inventory costs while maintaining maximum dependability. This means you can focus on your business without worrying about excess equipment on hand.
• Increased Dependability: The 2-hour response time for parts and labor service ensures timely completion of repairs, providing you with the reliability needed to keep your business running smoothly.

Technical Details of Product

• Service Duration: 3 Years
• Support Type: Premier Support
• Response Time: 2 Hours (on-site)
• Availability: 24/7
• Service Coverage: Parts & Labor

How to Install

To activate the Lenovo Advanced Service, simply follow these steps:

1. Purchase the Lenovo Advanced Service package through an authorized Lenovo retailer or online.
2. Upon receipt of your purchase confirmation, visit the Lenovo support website.
3. Create or log into your Lenovo ID account.
4. Register your product by entering your device details and the service agreement details received during purchase.
5. Once registration is complete, you will receive a confirmation email detailing your service coverage.
6. In case of any service needs, contact Lenovo support directly or use the online portal for assistance.

Frequently Asked Questions

• What is included in the Lenovo Advanced Service?
  The service includes 24/7 support, on-site maintenance, parts replacement, and labor services over a 3-year period.
• How fast can I expect service after I report an issue?
  Our commitment is to provide on-site support with a response time of 2 hours for urgent issues.
• Is this service suitable for small businesses?
  Absolutely! The Lenovo Advanced Service is ideal for businesses of all sizes that require dependable support and minimal downtime.
• Can I transfer this service to another Lenovo device?
  Typically, the service is tied to the specific device registered at the time of purchase and is not transferable to other devices.
• What should I do if I need to use the service?
  Simply contact Lenovo support via phone or through the online support portal to initiate a service request.