Description
Introducing the Lenovo Advanced Service + YourDrive YourData + Premier Support - Extended Service - 5 Year - Service. Designed for businesses and individuals who require top-tier technical support, this comprehensive service plan ensures that your Lenovo devices are always running efficiently and effectively. With around-the-clock support, expert technicians, and a commitment to excellence, you can focus on what you do best while we handle the tech.
- 24 x 7 x 2 Hour On-site Support: Enjoy peace of mind with our round-the-clock, on-site service. Our experts are available to assist you whenever you need it, ensuring minimal downtime for your operations.
- Comprehensive Maintenance: Our plans cover all aspects of maintenance, including parts replacement. We make sure every technical issue is resolved promptly so you can continue your work without interruption.
- Expert Technicians: With Lenovo Advanced Service, you have access to a team of certified professionals who are well-versed in resolving complex technical problems efficiently and effectively.
- Fast Parts and Labor Response: Enjoy a swift 2-hour response time for both parts and labor. This quick turnaround ensures that your issues are addressed immediately, preventing potential disruptions.
- 5-Year Duration: Our extended service plan lasts for five years, providing you with long-term support and reliability for all your Lenovo devices, maximizing their performance over time.
Technical Details of Product
- Service Duration: 5 Years
- Support Type: Premier Support with YourDrive YourData
- Response Time: 2 Hours for Parts and Labor
- Availability: 24/7 On-site support
- Service Coverage: Maintenance includes components and labor
How to Install
To activate your Lenovo Advanced Service + YourDrive YourData + Premier Support, simply follow these steps:
- Purchase the service plan through an authorized Lenovo dealer or online.
- Register your service using the provided code on the Lenovo support website.
- Follow the on-screen instructions to link your device to the service plan.
- Contact Lenovo support to schedule your first maintenance check.
- Enjoy seamless support whenever you need it!
Frequently Asked Questions
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What does the 5-Year service plan include?
The plan includes on-site support, parts replacement, and comprehensive maintenance to ensure your devices operate at their best.
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Can I upgrade my existing service plan?
Yes, Lenovo offers options to upgrade to the Advanced Service plan. Please consult with your local Lenovo representative for details.
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How do I contact support?
You can contact Lenovo support via phone, email, or through the Lenovo support website at any time, 24/7.
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Is there a limit to the number of service requests?
No, there is no limit on the number of service requests during your 5-year plan period. We are here to help you whenever you need it.
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What if I need service outside of regular business hours?
The Lenovo Advanced Service provides 24/7 support, so you can always reach out for help, regardless of the time.
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