Lenovo Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

The Lenovo Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty is your ultimate solution for extending the reliability and longevity of your Lenovo devices. Designed specifically to give you peace of mind beyond the standard warranty period, this comprehensive service package ensures that your technology remains productive and minimizes any potential downtime. With around-the-clock expert support and a quick response guarantee, you can trust that your devices are in capable hands. Experience unparalleled service with a warranty that truly goes the extra mile.

Key Features

• 24/7 Premier Support: Gain round-the-clock access to expert assistance, ensuring help is available whenever you need it, day or night.
• On-site Maintenance: Enjoy the convenience of reliable on-site service that brings swift repairs right to your doorstep, minimizing workflow disruptions.
• 2-Hour Response Time: Benefit from a guaranteed two-hour response for parts and labor service, allowing your operations to continue running smoothly with minimal downtime.
• Comprehensive Parts Replacement: This service includes parts replacement for any mishaps or failures, assuring that your devices continue to perform at their best.
• 2-Year Extended Warranty: Extend your warranty for an additional two years, maximizing the life and reliability of your equipment while enjoying ongoing support.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Post Warranty Duration: 2 Years
• Support Availability: 24/7
• Response Time: 2 Hours for Parts and Labor
• Service Mode: On-site Maintenance
• Coverage: Parts and Labor included
• Service Reliability: Physical service subtype for enhanced stability and expertise

How to Install

Activating your Lenovo Advanced Service is simple. Just follow these steps:

1. Purchase the service package online or through a Lenovo representative.
2. Receive your service confirmation and warranty details via email.
3. Keep your confirmation information handy for easy access when you need to request service.
4. In case of an issue, contact Lenovo Premier Support through the provided contact number or online portal.
5. Schedule an on-site visit or receive guidance for remote troubleshooting as needed.

Frequently Asked Questions

1. What does the 2-Year Warranty cover? The 2-Year Warranty covers parts and labor for any hardware issues that may arise during the warranty period, providing you with assurance against unexpected failures.
2. How does the on-site service work? Once you contact support, a technician will be dispatched to your location within the guaranteed 2-hour response time to assess and repair the issue at your convenience.
3. Can I transfer the warranty to a new device? Typically, warranties are tied to the specific device purchased. Please consult with Lenovo support for more details on transferring services.
4. Is there a limit to the number of service calls I can make? There are no limits on the number of service calls you can make during the warranty period, as long as they pertain to covered issues.
5. What should I do if I need assistance outside of normal business hours? You can reach out for support at any time, as our Premier Support is available 24/7 for all your needs.