Lenovo Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

The Lenovo Advanced Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty is designed for those who want peace of mind even after their manufacturer's warranty has expired. This comprehensive service package ensures that your Lenovo devices continue to operate at peak performance, providing reliable support and maintenance tailored to your needs. With 24/7 availability, you can trust that your technology will remain operational while you focus on your core business activities.

• 24/7 On-Site Support: Enjoy the convenience of round-the-clock assistance with a 2-hour response time, ensuring that any issues are addressed promptly without the need for travel.
• Parts Replacement Service: This warranty includes parts and labor coverage, providing reliable maintenance solutions that ensure your devices are always running smoothly.
• Hands-On Physical Service: Benefit from an increased productivity approach with physical service that gets your projects done efficiently and on time.
• Extended Coverage Duration: With a 2-year service duration, this warranty guarantees long-term support and assistance, helping you to maintain your devices and reduce downtime.
• Peace of Mind: Protect your investment with comprehensive coverage that tackles breakdowns after the manufacturer’s warranty expires, giving you the confidence to use your devices without worry.

Technical Details of Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Warranty Duration: 2 Years
• Service Availability: 24/7
• On-Site Response Time: 2 Hours
• Coverage: Parts and Labor included
• Protection Type: Electronic and Physical breakdown coverage

How to Install

To make the most of your Lenovo Advanced Service, simply follow these steps:

1. Purchase the Lenovo Advanced Service package through an authorized Lenovo retailer or directly from Lenovo’s website.
2. Upon confirmation of your purchase, you will receive a confirmation email containing your warranty details and service agreement.
3. Register your service online using the details provided in your confirmation email.
4. In case of any issues, contact Lenovo's support hotline available 24/7 with your warranty details ready.
5. A technician will be dispatched to your location based on the urgency of your request, typically responding within 2 hours.

Frequently Asked Questions

1. What does the warranty cover?

The Lenovo Advanced Service warranty covers both parts and labor for repairs and replacements due to electronic and physical breakdowns.

2. Can I extend my warranty beyond the 2 years?

Yes, Lenovo offers options to extend the warranty for an additional fee. Please contact Lenovo support for more information on extending your service coverage.

3. How do I contact support?

You can contact Lenovo support via their hotline, email, or through their online chat service available 24/7 for immediate assistance.

4. Is on-site support available in my area?

On-site support is generally available in most regions. However, it is recommended to check with Lenovo's customer service to confirm service availability in your specific location.

5. What should I do if I encounter an issue?

In the event of an issue, contact Lenovo support with your warranty details, and they will assist you in the repair process or send a technician to your location if necessary.