Lenovo Advanced + YourDrive YourData Extended Service – 3 Year On-Site Support (24x7x2+ydyd) DM240S

When your business depends on powerful, reliable technology, you need a service plan that matches that pace. The Lenovo Advanced + YourDrive YourData Extended Service delivers comprehensive hardware support for three years, with around-the-clock peace of mind. This service is designed to minimize downtime, expedite repairs, and keep your Lenovo systems performing at peak efficiency. With 24x7x2 on-site coverage, rapid 2-hour response times, and inclusive parts and labor, you can focus on driving results while Lenovo takes care of maintenance and fault resolution at your location. Whether you rely on critical workstations, servers, or portable devices, this extended service keeps your environment stable, protected, and ready to scale.

• 24x7x2 on-site service: Around-the-clock access to expert support with rapid on-site response to keep critical systems up and running.
• Three-year coverage: Sustained protection for a long horizon, reducing risk and helping you budget for maintenance with confidence.
• Parts and labor included: Comprehensive repairs without unexpected costs, ensuring technicians have what they need on-site to restore your devices quickly.
• On-site maintenance and hardware protection: Proactive and reactive support that minimizes downtime and extends the life of your Lenovo environment.
• Fast 2-hour response time: Rapid dispatch and arrival to resolve issues quickly, maximizing uptime and productivity for busy teams.

Technial Details of Lenovo Advanced + YourDrive YourData - Extended Service - 3 Year - Service 3y 24x7x2+ydyd Dm240s

• Service Type: Extended on-site hardware service with 24x7x2 coverage.
• Duration: 3 years of continuous protection from the date of purchase.
• Response Time: 2 hours for on-site parts and labor service response, designed to minimize downtime.
• Inclusions: Parts and labor for hardware repairs, on-site maintenance, and replacement of faulty components as required.
• Location: On-site service at your facility or location of choice, for convenient access to technicians.
• Product Line: Lenovo Advanced + YourDrive YourData extended service package, tailored for Lenovo devices and YourDrive YourData configurations.
• SKU / Reference: DM240S (as indicated in the product title), used for identifying the service in procurement and support systems.
• Service Focus: Hardware fault resolution, routine maintenance, and rapid recovery to preserve business continuity.
• Supported Scenarios: Desktops, laptops, workstations, servers, storage devices, and related hardware covered under the extended plan, subject to product eligibility and regional terms.
• Activation: Purchasers should maintain their proof of purchase and service contract details to activate coverage and streamline claims.

how to install Lenovo Advanced + YourDrive YourData - Extended Service - 3 Year

Because this is an extended service offering rather than a software or hardware component installation, there is no physical installation required. Activation is tied to your eligible Lenovo device and the service contract. To ensure seamless coverage and rapid support when issues arise, follow these steps:

1. Verify eligibility: Confirm that your Lenovo device and YourDrive YourData configuration are eligible for the 3-year extended service, and verify regional availability.
2. Provide purchase and contract details: Keep your order number, service contract reference, device serial number, and SKU (DM240S) ready for activation.
3. Register the service: Contact Lenovo Support or your authorized Lenovo reseller to register the extended service against your device. Ensure your contact information, business name, and facility location are accurate for on-site dispatch.
4. Confirm coverage attributes: Review the key terms—24x7x2 on-site coverage, 2-hour response, and parts & labor inclusions—to ensure they align with your operational expectations.
5. Maintain records for claims: Keep the service documentation in a central location so you can quickly initiate a repair or maintenance request when needed.

Frequently asked questions

• Q: What is Lenovo Advanced + YourDrive YourData Extended Service?
  A: It is a three-year on-site hardware service plan for Lenovo devices and YourDrive YourData configurations, offering 24x7x2 coverage, on-site maintenance, and inclusive parts and labor to minimize downtime.
• Q: What does 24x7x2 coverage mean?
  A: It means support is available 24 hours a day, 7 days a week, with a target 2-hour on-site response time to dispatched technicians for essential hardware repairs and maintenance.
• Q: What is included in the service?
  A: The plan covers on-site maintenance, parts replacement when needed, and labor to perform the repair or service. It does not replace data protection or software subscription terms, which may require separate agreements.
• Q: How long does activation take?
  A: Activation typically occurs at purchase or upon registration with Lenovo Support. Once activated, the service is tied to your device’s serial number and SKU (DM240S).
• Q: Does this service cover all Lenovo devices in my fleet?
  A: Coverage is subject to device eligibility and regional terms. Contact Lenovo Support or your reseller to confirm which devices in your fleet qualify for the 3-year extended service and any regional restrictions.