Lenovo Advanced + YourDrive YourData - Extended Service - 5 Year - Service

Introducing the Lenovo Advanced + YourDrive YourData - Extended Service - 5 Year - Service, the ultimate protection plan crafted to ensure your Lenovo devices operate at peak efficiency for years to come. This extended service plan is perfect for both home and business users who prioritize reliability and performance. With dedicated support and swift response times, you can focus on what matters most while we take care of your technology.

• 24/7 Support: Experience peace of mind with round-the-clock assistance, ensuring that expert help is available whenever you need it, day or night.
• Rapid Response Time: Benefit from a swift 2-hour on-site service response, minimizing disruptions and keeping your workflow uninterrupted.
• Comprehensive Parts and Labor Coverage: Enjoy full parts replacement and labor coverage, guaranteeing that all necessary repairs are carried out at no additional cost.
• Extended 5-Year Duration: Make a long-term investment in your technology with five years of coverage, maximizing efficiency and reliability throughout the service period.
• On-Site Maintenance: Our expert technicians will come directly to your location, ensuring that any issues are resolved quickly, allowing you to maintain smooth operations.

Technical Details of the Lenovo Advanced + YourDrive YourData - Extended Service

• Service Type: Extended Service Plan
• Duration: 5 Years
• Support Hours: 24 x 7
• Response Time: 2 Hours (On-site)
• Coverage: Parts and Labor included

How to Install

Activating the Lenovo Advanced + YourDrive YourData Extended Service is a simple process:

1. Purchase the extended service plan along with your Lenovo device or separately.
2. Keep your service agreement handy for easy activation.
3. Register your product and service on the Lenovo support portal for added convenience.
4. In the event of any service needs, reach out to the 24/7 support line provided in your service agreement.
5. A qualified technician will be dispatched to your location in accordance with the outlined service terms.

Frequently Asked Questions

• What does the service cover? The Lenovo Advanced + YourDrive YourData service covers on-site support, parts replacement, and labor costs for a period of 5 years.
• How do I make a service request? You can initiate a service request by calling the support hotline or logging into the Lenovo support portal to create a service ticket.
• Is the service transferable? Yes, the service can be transferred to a new owner if you sell your device. Ensure the new owner registers the service in their name.
• What if I need support outside the 2-hour response window? Our team is available 24/7, so you can reach out at any time. The 2-hour response time applies to service requests during regular hours.
• Can I extend the service plan after 5 years? Yes, Lenovo offers options to renew or extend your service plan before it expires, so check for available options as the expiration date approaches.