Description
The Lenovo Advanced + YourDrive YourData - Extended Service is designed to keep your systems running smoothly and efficiently for an extended period. This service offers peace of mind with comprehensive support, allowing you to focus on what matters most—your business. With a commitment to high-quality service and customer satisfaction, this extended service plan ensures your system is always operating at its best.
- Comprehensive 5-Year Coverage: Enjoy a full five years of dependable service that maximizes your system's performance and longevity.
- 24/7 Support: With around-the-clock support, you can access assistance whenever you need it, ensuring minimal downtime for your operations.
- Rapid Response Time: Benefit from a 2-hour response time for parts and labor services, helping you resolve issues quickly and efficiently.
- On-Site Maintenance: Receive maintenance directly at your location, eliminating the need to transport your equipment and saving you time and hassle.
- Parts Replacement Service: The service includes parts replacement, helping you manage any unexpected mishaps and maintaining optimal performance.
Technical Details of Product
- Service Duration: 5 Years
- Service Type: On-Site Maintenance
- Support Availability: 24/7
- Response Time: 2 Hours for Parts and Labor
- Service Includes: Parts Replacement and Labor
How to Install
Installation of the Lenovo Advanced + YourDrive YourData - Extended Service is simple and straightforward. When you purchase this service, you will receive documentation with detailed instructions on how to access your support benefits. For on-site service, a certified technician will coordinate with you to schedule a visit at your convenience. Just ensure your system is accessible, and the technician will handle the rest.
Frequently Asked Questions
Q: What is included in the Lenovo Advanced + YourDrive YourData - Extended Service?
A: This service includes comprehensive support with 24/7 availability, on-site maintenance, parts replacement, and a 2-hour response time for issues.
Q: How do I request service under this plan?
A: You can request service by contacting Lenovo support through the provided support channels in your service documentation.
Q: Is the service transferable to another device?
A: No, the Lenovo Advanced + YourDrive YourData - Extended Service is tied to the specific device purchased and is not transferable.
Q: What happens after the 5-year term ends?
A: After the 5-year term, you may choose to extend your service or purchase a new service plan for continued support.
Q: Can I upgrade my service during the 5 years?
A: Yes, you may contact Lenovo support to discuss available upgrades to enhance your service coverage.
Customer reviews
Showing - Of Reviews