Lenovo Advanced + YourDrive YourData Premier Support — Post Warranty (1 Year)

For Lenovo systems, the transition from warranty to post-warranty support doesn't have to mean uncertainty. The Lenovo Advanced + YourDrive YourData Premier Support plan provides a comprehensive, on-site protection package that shields you from unexpected repair costs while ensuring fast, dependable service. This 1-year program blends hardware maintenance with data protection features to help you maintain peak performance, minimize downtime, and safeguard essential information even after standard coverage has ended.

When uptime matters, you need a service partner you can rely on. This Premier Support plan is designed to deliver swift responses, expert hands, and a streamlined path to resolution. With 24x7x2-hour coverage, on-site visits, and inclusive parts and labor, your critical Lenovo devices stay productive, your data remains secure, and your IT operations run smoothly. It’s a practical, business-oriented approach to extended protection that keeps pace with your evolving technology needs.

Key benefits extend beyond quick repairs. The program emphasizes proactive maintenance, rapid escalation, and a commitment to accuracy and dependability. By addressing potential issues before they become disruptive, the service helps reduce unexpected downtime, protects your investment, and supports ongoing business continuity. The YourDrive YourData integration further reinforces data protection, offering a cohesive solution that aligns hardware reliability with data integrity—an essential pairing for today’s data-centric environments.

• 1-year service duration to ensure maximum dependability and accurate results
• 2-hour parts and labor service response time for timely completion with increased dependability
• On-site service at your location for maximum convenience and minimal disruption
• Parts replacement included to resolve problems quickly and restore full functionality
• Premier Support benefits with YourDrive YourData integration for data protection, proactive care, and priority issue handling

Technical Details of Lenovo Advanced + YourDrive YourData + Premier Support

• Service Type: Premier Support (Post Warranty)
• Duration: 1 Year
• Response Time: 2 Hours (Parts & Labor)
• Delivery: On-site service at your location
• Coverage Includes: Maintenance, Parts & Labor
• Availability: 24x7x2 Hour Support
• Data Protection: YourDrive YourData integration as part of the service package

How to Install Lenovo Advanced + YourDrive YourData Premier Support

• Confirm eligibility for the post-warranty Premier Support plan with your Lenovo account representative or through the official support channel.
• Collect device information to streamline the process: model name, serial number, SKU, and current maintenance records.
• Submit a service request via the Lenovo support portal or by contacting the designated Premier Support line, specifying that you’re enrolling in the 1-year post-warranty plan.
• Choose an on-site visit window that minimizes business disruption, and confirm the site readiness for a technician to access the affected hardware.
• On arrival, the technician will verify coverage, perform required maintenance or part replacement, and restore optimal operation while safeguarding YourDrive YourData data integrity.

Frequently Asked Questions

• Q: What does Premier Support (Post Warranty) cover exactly?
  A: It provides on-site maintenance with parts and labor coverage, a 2-hour response time, and a 1-year term, delivered through a 24x7x2 support framework, plus integration with YourDrive YourData for data protection.
• Q: Is YourDrive YourData included with this plan?
  A: Yes. YourDrive YourData integration is included as part of the Premier Support package to help protect data integrity during maintenance and repair work.
• Q: How fast is the response time?
  A: The plan guarantees a 2-hour response time for parts and labor, with 24/7 availability to address urgent issues.
• Q: Where is the service performed?
  A: On-site service is provided at your location, designed to minimize downtime and disruption to your operations.
• Q: How long does the coverage last?
  A: The coverage lasts for 1 year from activation. Renewal terms are handled through Lenovo according to their official programs and options.