Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support is the ultimate extended service solution for users seeking reliability, efficiency, and peace of mind. This robust 3-year service plan is designed to keep your Lenovo devices operating at their best while significantly reducing any potential downtime. With around-the-clock support and fast on-site assistance, you can concentrate on your work without worrying about unexpected technical issues.

• 24/7 Availability: Enjoy the reassurance of round-the-clock support, where help is just a call away whenever you need it, ensuring uninterrupted productivity.
• 2-Hour On-Site Response: Experience rapid response times with technicians available on-site within 2 hours to swiftly address and resolve any issues that may arise.
• Defective Media Retention: Safeguard your data with the defective media retention service, allowing you to retain and manage your essential data securely, even in the event of hardware malfunctions.
• Comprehensive Parts and Labor Coverage: Reduce inventory costs with our inclusive parts and labor service, which ensures that you have all the components necessary for quick repairs and replacements.
• Enhanced Dependability: With a service duration of 3 years, this plan guarantees maximum reliability and peace of mind, making it an ideal choice for business users, professionals, and organizations with critical support needs.

Technical Details of the Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Service Duration: 3 Years
• Support Availability: 24/7
• Response Time: 2 Hours On-Site
• Coverage Includes: Parts and Labor, Defective Media Retention
• Ideal For: Business users, Professionals, Organizations with critical support needs

How to Install

To activate your Lenovo Committed Service Advanced Service, follow these steps:

1. Purchase the service plan through an authorized Lenovo retailer or online store.
2. After purchase, you will receive a confirmation email with a service plan activation code.
3. Visit the Lenovo support website and enter your product details along with the activation code to register your service.
4. Keep your registration details for easy access to support and service requests in the future.
5. For immediate assistance, contact Lenovo support using the details provided in your confirmation email.

Frequently Asked Questions

• Q1: What is the Lenovo Committed Service Advanced Service?
  A1: It is a comprehensive extended service plan that includes 24/7 support, on-site service, defective media retention, and parts and labor coverage for a duration of 3 years.
• Q2: How quickly can I expect service?
  A2: The service plan guarantees a technician will be on-site within 2 hours of your request, ensuring minimal downtime for your devices.
• Q3: What does defective media retention mean?
  A3: Defective media retention allows you to retain faulty storage media, ensuring that sensitive data is not lost and can be managed securely.
• Q4: Is there a limit to the number of service calls I can make?
  A4: No, you can request support as often as necessary during the 3-year coverage period.
• Q5: How do I contact Lenovo support?
  A5: You can contact Lenovo support via the contact information provided in your service confirmation email or through the Lenovo support website.