Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Committed Service Advanced Service + YourDrive YourData + Premier Support is the ultimate solution for businesses and individuals seeking dependable and comprehensive support for their Lenovo devices. Designed specifically for users who require quick resolutions and minimal downtime, this extended service plan provides peace of mind while maximizing the efficiency of your technology investments. With a robust three-year coverage, including 24 x 7 x 2 Hour on-site support, this service is geared to keep your systems running seamlessly.

• Comprehensive Coverage: Enjoy a three-year service duration that ensures maximum efficiency and precise results for your Lenovo devices.
• Rapid Response Times: Our 2 Hour parts and labor service response time guarantees timely problem resolution, decreasing downtime and enhancing productivity.
• On-Site Support: Take advantage of fast and easy support solutions with on-site assistance, allowing for immediate troubleshooting and repairs right where you need them.
• Defective Media Retention: Handle mishaps with ease thanks to the defective media retention service that allows you to keep your faulty components for better management.
• Cost Predictability: Maintain optimal system performance with a predictable total cost of ownership, which helps manage your budget without unexpected expenses.

Technical Details of Product

• Service Type: Advanced Service + YourDrive YourData + Premier Support
• Duration: 3 Years
• On-Site Support: 24 x 7 availability
• Response Time: 2 Hour parts and labor service
• Service Features: Defective media retention, parts and labor services, predictable total cost of ownership

How to Install

To take full advantage of the Lenovo Committed Service Advanced Service, simply follow these steps:

1. Purchase the service plan through an authorized Lenovo distributor or retailer.
2. Register your service plan on the Lenovo website by entering your product details and service confirmation number.
3. Keep a copy of your service agreement and relevant documentation in a safe place for easy reference.
4. In the event of a service requirement, contact Lenovo support through the provided hotline or online portal.
5. Schedule an on-site visit as per your needs, and prepare your device for maintenance or repair.

Frequently Asked Questions

• What is covered under the Lenovo Committed Service Advanced Service?
  This service plan includes on-site support, parts and labor, and defective media retention for a duration of three years.
• How quickly can I expect help with on-site support?
  You can expect a response time of 2 hours for parts and labor, ensuring that your device issues are resolved promptly.
• Can I retain my defective media?
  Yes, the defective media retention service allows you to keep faulty components for better management and troubleshooting.
• How do I register for the service?
  You can register your service plan on the Lenovo website by entering the product details and service confirmation number you received upon purchase.
• Is there a limit to the number of service requests?
  There is no limit to the number of service requests, as long as they are covered under the terms of the service agreement.