Lenovo Data Center Prem 1ypw 24x7x24csr+ydyd Vx650v3 Dpu Cn

LenovoSKU: 14011162

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Sale price$1,982.52

Description

Lenovo Data Center Prem 1ypw 24x7x24csr+ydyd Vx650v3 Dpu Cn

Experience enterprise-grade peace of mind with Lenovo’s premium data center service plan crafted for post-warranty VX650v3 DPU deployments. This all-in-one offering combines Essential Service coverage, YourDrive YourData protection, and Premier Support to deliver around-the-clock on-site assistance, fast problem resolution, and reduced downtime. Built to maximize equipment value and boost productivity, the plan guarantees rapid response, comprehensive maintenance, and a data-protection backbone that keeps your operations resilient in today’s demanding IT environments.

  • Around-the-clock support with rapid on-site response. This Premier Service package provides 24 x 7 coverage with a guaranteed 4-hour on-site response for parts and labor. When an issue arises, Lenovo dispatched technicians arrive promptly to diagnose, repair, and restore service, helping you minimize operational interruptions and maintain service levels for your users and stakeholders.
  • Post-warranty protection that extends your hardware value. Designed for environments beyond the standard warranty window, this plan extends critical support resources so your Lenovo VX650v3 DPU maintains peak performance without the risk and expense of ad-hoc repairs. It’s a strategic investment that keeps your data center equipment performing at its best while you plan for future upgrades.
  • Defective media retention service for safer data recovery. In the event of storage media failure, the service includes defective media retention to support data recovery efforts and forensic analysis. This feature helps you preserve evidence and retrieve data when possible, reducing potential data-loss impact and shortening recovery timelines.
  • Comprehensive maintenance with parts & labor coverage. The plan includes both parts and labor, ensuring that maintenance tasks are completed quickly and efficiently. This reduces the burden on your IT teams and accelerates repairs, enabling your systems to return to full operation faster and with fewer unexpected expenses.
  • Integrated protection for YourDrive YourData and equipment uptime. With YourDrive YourData integrated into the service, your data protection and recovery needs are supported as part of the overall coverage. This combination preserves data integrity, supports business continuity, and reinforces confidence in your Lenovo infrastructure investments across the VX650v3 DPU platform.

Technical Details of Lenovo Data Center Prem 1ypw 24x7x24csr+ydyd Vx650v3 Dpu Cn

  • Service type and scope: Premier Support with post-warranty coverage, Essential Service elements, and YourDrive YourData integration. Includes 24 x 7 access to on-site support and a 4-hour on-site response for both parts and labor, ensuring rapid restoration of operations and reduced downtime.
  • Duration and coverage window: 1 year of service coverage designed to align with post-warranty planning, maintenance cycles, and IT budgeting. The service is structured to deliver predictable maintenance windows and timely issue resolution within a full calendar year.
  • Response time and on-site delivery: Guaranteed 4-hour on-site response for parts and labor, providing rapid diagnostics, replacement of faulty components, and on-site repair or maintenance. This ensures critical issues are addressed quickly, minimizing impact to business operations.
  • Maintenance and repair scope: On-site maintenance with parts and labor included. The plan covers essential repair activities, routine maintenance, and emergency troubleshooting, designed to maximize equipment availability and performance.
  • Defective media retention and data protection: Features defective media retention service to support data recovery and analysis, along with YourDrive YourData integration to help safeguard data integrity and assist with recovery planning in the event of media failure.
  • Target hardware: Lenovo VX650v3 DPU CN (Data Processing Unit) systems, with service tailored to ensure optimal uptime and reliability for this platform. Applicable to post-warranty deployments requiring enhanced support and on-site resources.
  • Support characteristics: On-site maintenance, rapid response, parts and labor coverage, data-retention support for defective media, and data protection alignment through YourDrive YourData collaboration—all designed to minimize downtime and maximize productivity in mission-critical environments.

How to Install Lenovo Data Center Prem 1ypw 24x7x24csr+ydyd Vx650v3 Dpu Cn

This service plan is a post-warranty maintenance and support agreement rather than a hardware installation. Activation and onboarding are handled through Lenovo or your authorized reseller. Below are general steps to activate and begin benefiting from the coverage:

  • Confirm eligibility and initiate the service: Work with your Lenovo representative or approved partner to verify that your VX650v3 DPU CN hardware is eligible for the Prem service package and to initiate the 1-year coverage. Collect any required serial numbers, model identifiers, and proof of purchase to streamline the process.
  • Schedule activation and on-site onboarding: Coordinate a convenient time for activation and, if needed, an initial on-site visit to review current configurations, maintenance history, and critical workloads that will be covered under the plan. This helps technicians anticipate needs and tailor the service to your environment.
  • Provide access and documentation: Ensure facility access for on-site technicians and share relevant system documentation, contact points, and escalation procedures. This enables smooth diagnostics, rapid part replacements, and efficient coordination with your IT team.
  • Activate YourDrive YourData integration: If YourDrive YourData is part of the plan, confirm the data-protection features and backup/recovery workflows with Lenovo representatives. Validate data protection settings and retention policies to align with your organization’s data governance requirements.
  • Establish support contacts and escalation paths: Define who will be the primary on-site liaison, the backup contacts, and the notification preferences for incident reporting, maintenance scheduling, and post-incident reviews. Ensure the Lenovo service portal or communication channel is accessible for real-time updates.
  • Test and validate service readiness: After activation, perform a simulated or scheduled maintenance check with your Lenovo technician to verify response times, escalation procedures, and the effectiveness of on-site interventions. Confirm that the 4-hour response target is achievable for your site’s geography and connectivity.

Frequently asked questions

  • What does Lenovo Data Center Prem 1ypw 24x7x24csr+ydyd Vx650v3 Dpu Cn include? This plan combines Essential Service, Premier Support on a post-warranty basis, YourDrive YourData integration, annual coverage for 1 year, 24 x 7 support, and a 4-hour on-site parts-and-labor response, along with defective media retention to support data recovery and maintenance services to maximize uptime.
  • What is the guaranteed response time? The service guarantees a 4-hour on-site response for parts and labor, designed to minimize downtime and accelerate resolution of hardware or system issues on Lenovo VX650v3 DPU CN platforms.
  • Is this a hardware warranty extension or a service agreement? It is a post-warranty service agreement that provides on-site maintenance, rapid response, and data protection enhancements, rather than a traditional hardware warranty extending coverage beyond the original warranty period.
  • Does the plan include defective media retention? Yes. Defective media retention is a feature of the plan to support data recovery efforts and forensic analysis when media failures occur.
  • How do I activate or renew the plan? Activation and renewal are managed through Lenovo or an authorized reseller. You’ll typically provide device identifiers, confirm eligibility, and set up service details, including on-site visit scheduling and escalation contacts. Ongoing renewal will align with your organization’s IT budgeting and maintenance planning.

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