Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd SR650 V3

Experience peace of mind with Lenovo’s premium data center service package designed for your Lenovo SR650 V3 systems. The Lenovo Data Center Prem plan combinesAdvanced Service options, YourDrive YourData, and Premier Support into a single, predictable maintenance solution. Spanning three full years, this on-site service delivers round-the-clock protection, rapid on-site responses, and comprehensive maintenance that helps you optimize uptime and reduce total cost of ownership. With the CSR+ydyd configuration, you gain a trusted, end-to-end service ecosystem that keeps your critical infrastructure running smoothly, so your team can focus on strategic initiatives rather than reactive fixes.

This service is purpose-built for enterprise environments where reliability and rapid problem resolution are essential. It includes 24x7 coverage with a 2-hour on-site response window, ensuring that issues are diagnosed and addressed quickly by Lenovo-certified engineers. The on-site maintenance, parts and labor coverage minimizes downtime and accelerates repair times, while the defective media retention service provides an additional layer of protection for data-bearing media. By coupling advanced service features with data protection programs, the Lenovo Data Center Prem plan helps you maintain optimal performance, predictable budgeting, and robust risk management across your deployment.

• Comprehensive 3-year coverage delivers sustained support for your Lenovo SR650 V3 with 24x7 access and a predictable cost structure, so you know exactly what to expect over the life of the contract. This long-term protection is designed to minimize surprises and help you plan capital expenditures more effectively.
• Fast on-site response and expert intervention guarantees that qualified Lenovo technicians will be on-site within a 2-hour window when issues arise, enabling rapid diagnostics, troubleshooting, and repair to maximize uptime and minimize disruption to your operations.
• Advanced service features with YourDrive YourData provide enhanced data protection and recovery options, helping you safeguard critical information and maintain business continuity even in the face of hardware faults or media mishaps.
• Defective media retention service adds an extra layer of risk management by securely retaining defective storage media for validation and replacement, reducing data risk and ensuring proper handling during service events.
• On-site maintenance and parts & labor ensure that components and service work are performed where your equipment lives, reducing downtime, accelerating repairs, and improving overall productivity for mission-critical workloads.

Technical Details of Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd SR650 V3

• Service Duration: 3 Years
• Coverage: 24x7 on-site support with 2-hour response time for parts and labor
• On-site Maintenance: Includes repair and replacement of components on-site to minimize downtime
• Parts & Labor: Comprehensive coverage for parts and labor to ensure timely, quality service
• Defective Media Retention: Retention service for defective media to support forensic analysis and safe handling
• Service Features: Advanced Service, YourDrive YourData, Premier Support included
• Target Platform: Lenovo SR650 V3 enterprise server

how to install Lenovo Data Center Prem 3y 24x7x6 CSR+ydyd SR650 V3

• Verify eligibility and register the SR650 V3 system with Lenovo Support to activate the 3-year Prem plan.
• Confirm the service designation aligns with your on-site coverage level and the 24x7 with 2-hour on-site response window.
• Provide serial numbers, firmware levels, and any existing maintenance contracts to ensure seamless integration of YourDrive YourData and Premier Support features.
• Schedule activation steps with the Lenovo service team, including on-site visit dates, preferred maintenance windows, and contact points for rapid escalation.
• Maintain documentation and backups of critical data before any service event, and ensure your team knows how to engage 24x7 support channels for rapid assistance.

Frequently asked questions

• What is included in the Lenovo Data Center Prem 3y plan? The plan includes 3-year on-site maintenance with 24x7 coverage, 2-hour on-site response for parts and labor, advanced service features (including YourDrive YourData and Premier Support), defective media retention, and on-site maintenance to support Lenovo SR650 V3 deployments.
• What does 24x7x2Hour on-site mean? It means around-the-clock support with a guaranteed on-site arrival within 2 hours from the time a service request is opened, ensuring rapid issue resolution for critical workloads.
• What is defective media retention? This service keeps defective storage media for validation and safe handling, aiding in data protection and fault analysis during service events.
• Which systems does this plan cover? The plan is designed for Lenovo data center hardware, specifically including the Lenovo SR650 V3 server in enterprise deployments.
• How does YourDrive YourData benefit me? YourDrive YourData provides enhanced data protection and recovery options, helping maintain business continuity in the event of hardware faults or media issues.