Lenovo ePac On-Site Repair - Post Warranty - 1 Year - Warranty

Extend the life of your Lenovo devices and ensure peace of mind with the Lenovo ePac On-Site Repair - Post Warranty - 1 Year. This comprehensive service plan is designed to provide quick and efficient support when you need it most. Whether it's a hardware failure or any other operational challenge, this on-site repair service ensures your equipment is back up and running in no time, allowing you to focus on what matters most – your work.

• Comprehensive On-Site Support: Enjoy the convenience of having professionals come directly to your location. With Lenovo's ePac service, there's no need to transport your devices, saving you time and hassle.
• 24x7 Availability: This plan offers round-the-clock service, ensuring you can get assistance whenever an issue arises, day or night. Don't let unexpected breakdowns disrupt your productivity.
• Rapid Response Time: With a commitment to a 2-hour response time, Lenovo guarantees timely intervention. Quick service means less downtime and a return to your projects faster.
• Parts & Labor Included: This warranty covers both parts and labor, providing a complete solution for your repair needs. Enjoy peace of mind knowing that you're protected against unforeseen costs.
• 1 Year of Coverage: The ePac On-Site Repair service lasts for a full year, ensuring comprehensive support for your Lenovo devices long after the manufacturer's warranty expires.

Technical Details of Product

• Service Type: On-Site Repair
• Coverage Duration: 1 Year
• Response Time: 2 Hours
• Availability: 24/7
• Service Includes: Parts Replacement & Labor

How to Install

To activate your Lenovo ePac On-Site Repair service, follow these simple steps:

1. Purchase the Lenovo ePac On-Site Repair plan through an authorized channel.
2. Receive your unique service activation code via email.
3. Visit the Lenovo support website and enter your service activation code.
4. Confirm your device details and complete the registration process.
5. Once registered, you can contact Lenovo support anytime to initiate service requests.

Frequently Asked Questions

1. What devices are covered under the Lenovo ePac On-Site Repair?
The service covers a wide range of Lenovo products, including laptops, desktops, and workstations. Please verify compatibility during the purchase.

2. Is there a limit to the number of service calls I can make in a year?
There is no limit on the number of service calls, as long as they are within the warranty period and are legitimate repair requests not caused by misuse.

3. How do I request service through the ePac On-Site Repair?
You can request service by calling Lenovo support or using the online service portal, making it easy to get help when you need it.

4. Does the service cover accidental damage?
The standard ePac On-Site Repair service does not cover accidental damage. You may need to consider additional coverage options for such incidents.

5. What should I do if I experience issues after the warranty period?
Lenovo encourages customers to purchase the ePac On-Site Repair service before the manufacturer’s warranty expires to ensure continued coverage for your devices.