Lenovo Foundation Extended Service — 4-Year On-Site Support for Sr630 V2

Protect your Lenovo Sr630 V2 investment with a comprehensive 4-year on-site service plan designed to keep mission-critical servers running with minimal downtime. The Lenovo Foundation Extended Service combines on-site maintenance, parts replacement, and labor coverage with a fast Next Business Day response, giving you predictable costs, reliable performance, and peace of mind across your IT environment.

• On-site maintenance and parts replacement: This service brings certified technicians to your location to diagnose hardware issues, perform necessary repairs, and replace components with genuine Lenovo parts. By handling faults on-site, it minimizes disruption, preserves data integrity, and restores peak performance faster than traditional off-site repair scenarios.
• 4-year coverage for long-term reliability: Spanning four full years from your coverage start date, this plan delivers sustained protection for your Sr630 V2 systems. It supports your budgeting with a predictable, fixed-service cost and reduces the risk of costly, unplanned downtime as you scale your infrastructure.
• Parts & Labor included: The bundle covers both parts and labor, removing surprise expenses and simplifying vendor management. With included parts for common failure points and skilled labor, you can rely on a streamlined service experience that keeps your hardware performing at its best.
• Next Business Day response for swift service: When a service request is logged, you can expect a Next Business Day response for parts and on-site work where available. This rapid turnaround helps you minimize downtime during peak business periods and ensures your workloads resume quickly.
• Peace of mind and proactive reliability: Backed by Lenovo’s trusted service network, this extended plan aligns with enterprise-level expectations for continuity. It supports preventative maintenance opportunities, helps you meet uptime SLAs, and reduces the operational risk associated with hardware failures on critical servers.

Technical Details of Lenovo Foundation - Extended Service - 4 Year - Service y Nbd Sr630 V2

• Service duration: 4-year coverage beginning from the contract start date, designed to secure long-term stability for your Sr630 V2 environment.
• Support model: On-site maintenance with Parts & Labor coverage included, ensuring rapid repair and restoration of functionality at your location.
• Response time: Next Business Day (NBD) for parts delivery and on-site service where available, enabling fast remediation of hardware faults.
• Coverage scope: Parts replacement and labor for covered components within the Sr630 V2 platform, subject to the terms of the service agreement.
• Applicable devices: Lenovo Sr630 V2 family servers and related covered components as defined by the service contract, with administration handled through Lenovo or an authorized service provider.

how to install Lenovo Foundation - Extended Service - 4 Year - Service y Nbd Sr630 V2

This extended service is not a software install or hardware add-on you install yourself. Activation occurs through purchase with Lenovo or an authorized reseller and is applied to the associated Sr630 V2 unit. To ensure smooth activation and scheduling, follow these steps:

• Gather your device identifiers: locate the Sr630 V2 serial number(s) and the purchase or order number for the extended service contract.
• Confirm coverage: verify that the specific Sr630 V2 model and serials are included in the service agreement, and review the SLA details such as Next Business Day support.
• Submit service enrollment: work with Lenovo Support or your regional reseller to register the contract against your hardware, ensuring the service window aligns with your deployment timeline.
• Plan on-site scheduling: when a service event is required, contact the support team to schedule the earliest available on-site visit. Have access to the data center location, access controls, and any required escort or safety procedures.
• Prepare for the service visit: provide any necessary access, backups (where appropriate), and a concise description of the issue to help the technician diagnose and address the fault quickly.

There is no software installation required for this plan. It is a contract-based support program designed to protect hardware performance and uptime. If regional variations apply, your Lenovo account representative will supply any region-specific steps or documentation needed to initiate and maintain coverage.

Frequently asked questions

• What exactly is included in the Lenovo Foundation Extended Service 4-Year on-site plan? The plan delivers on-site maintenance, parts replacement, and labor coverage for four years, plus a Next Business Day response where available, ensuring rapid resolution of hardware issues on your Sr630 V2 servers.
• What server models are covered by this service? Coverage targets the Lenovo Sr630 V2 family and related components as defined in the service contract; always check the exact inclusions in your contract terms and SKU details.
• What does Next Business Day mean for response times? Next Business Day indicates a commitment to a fast response window, with either on-site technicians arriving or parts being dispatched to your site by the next business day after the service request, depending on location and availability.
• Can the service be renewed after four years? Renewal options can vary by region and reseller. Contact Lenovo Support to discuss continuation plans or a new multi-year agreement tailored to your evolving IT needs.
• Is remote or preventive support included? The primary focus of this extended service is on-site coverage, including parts and labor. Remote support may be available as an add-on or through standard Lenovo support channels depending on your location and contract.