Description
The Lenovo Foundation - Extended Service - 5 Year - Service is the ideal solution to keep your Lenovo systems running at peak performance. With a comprehensive support package that includes on-site maintenance, parts replacement, and a predictable total cost of ownership, this extended service ensures that your technology investment is well protected. Experience peace of mind knowing that expert assistance is just a call away, ready to tackle any issues that may arise.
- Comprehensive Support: Enjoy 8 x 5 on-site service with next business day response time, providing you with prompt assistance when you need it most.
- Parts Replacement Included: This service covers parts and labor, allowing for quick resolution of problems without extra charges.
- Predictable Cost of Ownership: Eliminate unexpected repair costs with a fixed service plan that keeps your budget in check.
- Increased Usability: With reliable maintenance and support, your Lenovo system will be more usable, enhancing productivity and efficiency.
- Extended Service Duration: With 5 years of coverage, enjoy long-term reliability and performance from your Lenovo devices.
Technical Details of the Product
- Service Type: Extended Service Plan
- Duration: 5 Years
- Response Time: Next Business Day
- Service Hours: 8 x 5
- Coverage: On-site Maintenance, Parts & Labor
How to Install
1. Purchase the Lenovo Foundation - Extended Service - 5 Year - Service through an authorized retailer or Lenovo directly.
2. Register your service plan using the unique code provided upon purchase.
3. Keep your service plan details handy for quick reference when you need support.
4. In case of any system issues, contact Lenovo support to schedule your on-site service.
5. Enjoy worry-free maintenance as Lenovo’s trained professionals handle the repairs and parts replacement at your location.
Frequently Asked Questions
1. What is covered under the Lenovo Foundation Extended Service?
The service covers both parts and labor for your Lenovo devices, ensuring you have support for any repairs that may be needed during the 5-year period.
2. How quickly can I expect service?
With the next business day response time, you can expect Lenovo technicians to be at your location promptly to resolve any issues.
3. Is there a limit to the number of service requests I can make?
There is no limit to the number of service calls you can make within the 5-year period, as long as the service is utilized for covered issues.
4. Can I transfer the service to another device?
The service is specifically tied to the device registered at the time of purchase and is not transferable to other devices.
5. How does this service affect my warranty?
The Extended Service does not replace your warranty but rather complements it, providing additional support and coverage for repairs beyond the standard warranty period.
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