Lenovo Foundation + Premier Support - Extended Service - 3 Year - Service

Discover the ultimate peace of mind with the Lenovo Foundation + Premier Support - Extended Service. Designed for businesses and individuals who demand reliability, this comprehensive service plan offers extensive coverage, ensuring that your devices remain operational with minimal disruptions. With on-site support and quick response times, you can focus on what really matters—your work.

• Comprehensive Coverage: The Lenovo Foundation + Premier Support provides a full 3-year service duration, allowing you to manage your equipment with confidence and ensuring maximum efficiency in your operations.
• Next Business Day Response: Experience the convenience of Next Business Day service, which guarantees that parts and labor are addressed promptly, minimizing downtime and disruption to your workflow.
• On-Site Support: Enjoy the benefit of on-site support, which means that you won’t have to deal with the hassle of shipping your device away for repairs—help is just a call away!
• Parts Replacement Service: In the unfortunate event of a mishap, our parts replacement service is designed to handle any issues efficiently, allowing you to get back to business as usual without added stress.
• Improved Productivity: With our service characteristics that include both parts and labor, you can rest assured that tasks will be completed swiftly and effectively, significantly enhancing your overall productivity.

Technical Details of Product

This service plan includes:

• Service Duration: 3 Years
• Support Hours: 8 x 5
• Service Type: Next Business Day On-site Maintenance
• Service Coverage: Parts & Labor included

How to Install

Activating your Lenovo Foundation + Premier Support is a straightforward process:

1. Purchase the service plan through our official Lenovo website or authorized resellers.
2. Register your product on the Lenovo support site to ensure your device is covered under the plan.
3. Keep your service agreement details for easy reference when service is needed.
4. Contact Lenovo support via phone or online portal to initiate service when required.

Frequently Asked Questions

Q: What does "Next Business Day" mean?

A: "Next Business Day" ensures that if you request service, a technician will be dispatched to your location the next business day to resolve the issue.

Q: Is there a limit to the number of service calls I can make during the 3-year period?

A: There is no limit to the number of service calls; however, all service calls must be for covered issues as defined in the service agreement.

Q: Are there any exclusions from the service coverage?

A: Yes, certain exclusions may apply, such as damage caused by misuse or unauthorized modifications. Please refer to the service agreement for detailed terms.

Q: Can I extend my service coverage after the initial 3 years?

A: Yes, Lenovo offers renewal options for service coverage at the end of the initial term to ensure continuous support.

Q: How do I contact support if I need assistance?

A: You can contact Lenovo support via their official website, through the customer service phone number, or by accessing the support portal for assistance.