Lenovo Foundation + Premier Support - Extended Service - 4 Year - Service

The Lenovo Foundation + Premier Support - Extended Service - 4 Year - Service is designed to provide you with peace of mind and enhanced productivity. This comprehensive service plan not only safeguards your investment but also ensures that your Lenovo devices remain operational and reliable for an extended period. With a focus on customer satisfaction, this service plan includes on-site maintenance, parts replacement, and a swift response time, making it the perfect choice for businesses and individual users who demand the best support. Explore the unique features and benefits of this service below.

• Comprehensive Protection: The Lenovo Foundation + Premier Support offers extensive coverage that safeguards your investment against potential failures and downtime, ensuring your devices run smoothly.
• On-site Support: Enjoy the convenience of on-site maintenance with experts readily available to address and resolve any issues right at your location, minimizing disruptions to your workflow.
• Next Business Day Service: Experience maximum reliability with next business day parts and labor service response times, allowing for quick resolutions that keep your operations on track.
• Parts Replacement Service: The service includes parts replacement, ensuring that your devices are repaired using original components for optimal performance and longevity.
• Extended 4-Year Duration: With a service duration of four years, you can ensure consistent support, timely maintenance, and peace of mind, thus enhancing your overall productivity.

Technical Details

• Service Type: On-site Maintenance
• Duration: 4 Years
• Service Response Time: Next Business Day
• Coverage: Parts and Labor
• Availability: 24/7 Support

How to Install

To activate your Lenovo Foundation + Premier Support, please follow these steps:

1. Purchase the service plan from an authorized Lenovo dealer or directly from Lenovo's website.
2. Register your Lenovo device on the Lenovo support portal using the serial number and your personal details.
3. Once registered, you will receive confirmation of your service plan along with the necessary support contact information.
4. In the event of an issue, contact Lenovo support through the provided number or portal for assistance.
5. A technician will be dispatched to your location if on-site support is required.

Frequently Asked Questions

1. Is this service plan transferable?

Yes, the Lenovo Foundation + Premier Support can be transferred to a new owner if you sell or pass on your device, provided you update the registration information.

2. What devices are covered under this service plan?

This service plan is applicable to a wide range of Lenovo devices, including laptops, desktops, and workstations. Check with Lenovo for specific compatibility.

3. What should I do if I encounter a problem?

If you experience an issue, contact Lenovo support immediately using the contact information provided upon activation of your service plan. They will assist you in troubleshooting or schedule an on-site visit if necessary.

4. Are there any additional costs for the on-site service?

No, the on-site service is included in your extended service plan, covering both parts and labor as specified in the service agreement.

5. Can I extend the service duration after the initial 4 years?

Yes, Lenovo offers options to renew or extend your service plan at the end of the initial duration. Be sure to check with Lenovo for available options and pricing.