Lenovo Foundation Service - Extended Warranty - 3 Year - Warranty

The Lenovo Foundation Service - Extended Warranty - 3 Year is an essential upgrade for businesses that rely on non-mission-critical server, storage, and networking hardware. This cost-effective service ensures that your equipment remains operational and efficient, giving you peace of mind as you focus on your core business. With next-business-day onsite response and a suite of features, this extended warranty is designed to enhance the value of your equipment while providing reliable support when you need it most.

• Next-Business-Day Onsite Response: Enjoy timely service with a guaranteed onsite response during normal business hours, five days a week. This feature ensures that hardware issues are addressed promptly, minimizing downtime and keeping your operations running smoothly.
• Base Warranty Upgrade: The Lenovo Foundation Service is an essential upgrade that covers the onsite installation of all replacement parts. This ensures that any failed components are replaced quickly and efficiently, allowing your systems to return to optimal performance without unnecessary delays.
• Enhanced Equipment Value: By purchasing this extended warranty, you not only protect your investment but also enhance the overall value of your equipment. Regular maintenance and prompt repairs lead to increased lifespan and performance of your hardware.
• Installation Service Included: This warranty features installation services, making it convenient for you to handle any mishaps that may arise. Our skilled technicians ensure that your replacement parts are installed correctly, minimizing the risk of future issues.
• Comprehensive Service Coverage: With both electronic and physical service subtypes, you benefit from better usability and increased efficiency. Our Parts & Labor service characteristics ensure that you receive the best support when you need it, with a response time of next business day for parts and labor.

Technical Details of the Lenovo Foundation Service - Extended Warranty

• Service Duration: 3 Years
• Service Type: Onsite Service
• Response Time: Next Business Day for Parts and Labor
• Service Coverage: Non-Mission-Critical Server, Storage, and Networking Hardware
• Service Availability: Normal Business Hours, 5 Days a Week

How to Install

Installing the Lenovo Foundation Service - Extended Warranty is straightforward:

1. Purchase the extended warranty directly through the Lenovo website or an authorized dealer.
2. Once your purchase is confirmed, you will receive a warranty confirmation and service agreement.
3. In the event of hardware failure, contact Lenovo support with your warranty information.
4. A technician will be dispatched to your location to assess the issue and perform necessary repairs or installations.
5. Complete the service call with the technician, ensuring that all replaced components are functioning correctly.

Frequently Asked Questions

1. What does the Lenovo Foundation Service cover?

The service covers onsite installation of replacement parts for non-mission-critical server, storage, and networking hardware, ensuring quick repairs and minimal downtime.

2. How quickly can I expect service?

The service guarantees a next-business-day onsite response during normal business hours for service calls, ensuring timely support when you need it most.

3. Is there a limit to the number of claims I can make?

There is no limit to the number of claims you can make during the warranty period as long as they are related to covered hardware issues.

4. Can I upgrade my warranty after purchasing my equipment?

Yes, you can upgrade to the Lenovo Foundation Service warranty at any time, provided that the original warranty is still active.

5. What information do I need to provide when requesting service?

You will need to provide your warranty confirmation number and details about the hardware issue you are experiencing.