Lenovo Foundation Service - Extended Warranty (3-Year) - Fdn Svc-3y

Upgrade your Lenovo investment with the Foundation Service Extended Warranty, a cost-effective way to keep non-mission-critical server, storage, and networking hardware in peak condition. This 3-year service plan expands your base warranty with proactive, on-site support designed to minimize downtime and maximize uptime. With next-business-day onsite response during normal business hours and 5 days per week coverage, you gain predictable maintenance, faster issue resolution, and peace of mind for your IT infrastructure. The Foundation service level includes on-site installation of any failed parts, ensuring that critical components are replaced quickly and correctly by trained Lenovo technicians.

• Next-business-day onsite response during normal business hours, 5 days per week, to keep non-mission-critical systems online and productive.
• Onsite installation of all replacement parts included in the base warranty upgrade, reducing downtime and simplifying repairs.
• 3-year service duration to align with typical hardware refresh cycles, delivering long-term value and budgeting predictability.
• Comprehensive installation service that helps you handle mishaps, with electronic and physical service types and a clear parts & labor scope for efficient resolution.
• On-site service location for convenience and ease of operation, with streamlined scheduling and dependable on-site support for Lenovo equipment.

Techncial Details of Lenovo Foundation Service - Extended Warranty - 3 Year - Warranty nty Fdn Svc-3y

• Service scope: Foundation Level warranty extension for Lenovo non-mission-critical server, storage, and networking hardware.
• Response time: Next-business-day onsite service during normal business hours.
• Availability: Service provided 5 days per week.
• Duration: 36 months of coverage from initiation or activation.
• Inclusions: Onsite installation of replacement parts, parts and labor coverage, and installation assistance to handle circuit, component, or hardware mishaps.

How to install Lenovo Foundation Service - Extended Warranty - 3 Year - Warranty nty Fdn Svc-3y

• Step 1 — Verify eligibility: Confirm that your Lenovo equipment qualifies for the Foundation service and that the warranty extension is available for your model and asset tag.
• Step 2 — Activate and document: Purchase or activate the 3-year extension through your Lenovo account representative or authorized reseller, and compile asset details (serial numbers, model names, current warranty status).
• Step 3 — Schedule the onboarding: Contact Lenovo support or your service administrator to set up preferred on-site windows during normal business hours, and provide a single point of contact for coordination.
• Step 4 — Prepare the site and assets: Ensure safe access to equipment, provide power and clearance as needed, and confirm that replacement parts are ready for installation if you anticipate a known issue.
• Step 5 — On-site service execution: A certified Lenovo technician will arrive within the defined next-business-day window, perform the installation of any replacement parts, verify system operation, and update the service record for your asset.

Frequently asked questions

• Q: What equipment is covered under Lenovo Foundation Service - Extended Warranty - 3 Year?
  A: It covers non-mission-critical server, storage, and networking hardware as described in the Foundation plan. For exact eligibility, consult your service agreement or Lenovo account representative.
• Q: How long does the coverage last?
  A: The coverage lasts 3 years from activation, providing a stable, long-term support window that aligns with typical hardware lifecycles.
• Q: What is included in the service?
  A: On-site service with next-business-day response during normal business hours, onsite installation of replacement parts, and labor to install those parts. The plan also includes installation support to help handle unexpected hardware failures and to maintain uptime.
• Q: Is support available on weekends?
  A: Foundation service is offered five days per week during standard business hours. If you need broader coverage, discuss additional service levels or custom contracts with your Lenovo representative.
• Q: How do I schedule service?
  A: Use your Lenovo service portal or contact your Lenovo support team or reseller. Provide device details (model, serial number), current warranty status, and your preferred onsite window. A technician will be dispatched within the next-business-day SLA.
• Q: Can I extend beyond 3 years?
  A: Yes. Lenovo offers additional or customized warranty options beyond 3 years. Talk to your account manager to tailor a plan that fits your environment and budget.