Lenovo Foundation Service - Extended Warranty - 5 Year - Warranty

The Lenovo Foundation Service - Extended Warranty - 5 Year is designed to provide you with peace of mind and comprehensive support for your non-mission-critical server, storage, and networking hardware. By upgrading your base warranty, you ensure that your essential equipment is well-maintained and operational, allowing your business to focus on what matters most. With this service, you will benefit from rapid response times and extended coverage that minimizes downtime and maximizes efficiency.

• Next-Business-Day Onsite Response: Enjoy fast, reliable service with a next-business-day onsite response during normal business hours, ensuring your equipment is serviced promptly when issues arise.
• Comprehensive Coverage: The Foundation upgrade covers onsite installation of all replacement parts, offering you a cost-effective way to maintain your hardware without sacrificing quality or performance.
• Phone Support Assistance: In addition to onsite service, you will gain access to a dedicated phone support service, allowing you to troubleshoot and resolve any mishaps with professional guidance at your fingertips.
• Minimized Downtime: With on-site support, you can limit any downtime to the absolute minimum, keeping your business operations running smoothly and efficiently.
• Parts and Labor Service Characteristics: This service minimizes inventory costs and enhances operational dependability, ensuring you have the right support when you need it.

Technical Details of the Product

• Service Type: Extended Warranty
• Duration: 5 Years
• Response Time: Next Business Day for Parts & Labor
• Service Hours: Normal business hours, 5 days per week
• Support: Phone support and onsite service for all replacement parts
• Service Sub-Type: Electronic and Physical

How to Install

To activate your Lenovo Foundation Service - Extended Warranty, simply follow these steps:

1. Purchase the extended warranty through an authorized Lenovo distributor or retailer.
2. Receive your warranty activation code via email or physical mail.
3. Visit the Lenovo warranty registration website and enter your activation code, along with your product details.
4. Once registered, keep a copy of the warranty confirmation for your records.
5. In case of a service call, contact Lenovo support with your warranty information to initiate your onsite support.

Frequently Asked Questions

• What is covered under the Lenovo Foundation Service - Extended Warranty?
  The warranty covers the onsite installation of all replacement parts, phone support assistance, and next-business-day service response during normal business hours.
• How long is the warranty valid?
  The Lenovo Foundation Service - Extended Warranty is valid for 5 years from the date of activation.
• Will I need to pay for parts and labor during the warranty period?
  No, all parts and labor required for service calls are included under the warranty, ensuring you incur no additional costs during the coverage period.
• Can I upgrade my current warranty to the Foundation Service?
  Yes, if your current warranty is eligible, you can upgrade to the Lenovo Foundation Service - Extended Warranty for enhanced support.
• How do I make a service request?
  To make a service request, simply contact Lenovo support with your warranty information and details of the issue you are facing.