Lenovo Foundation Service + Premier Support - Extended Service - 3 Year - Service

Ensure your Lenovo devices operate at peak performance with the Lenovo Foundation Service + Premier Support - Extended Service. This comprehensive three-year service plan is designed to provide you with peace of mind through exceptional support and maintenance, keeping your system optimally maintained for seamless productivity.

• Comprehensive Support: Offering 9 x 5 support, this service ensures that you receive expert assistance whenever you need it, minimizing disruptions to your workflow.
• Next Business Day Service: Experience quick and efficient service with parts and labor replacement guaranteed by the next business day, ensuring your devices are back up and running swiftly.
• On-Site Maintenance: Enjoy the convenience of on-site support, which keeps any downtime to a minimum, allowing your business operations to thrive without interruptions.
• Predictable Cost of Ownership: Maintain a clear budget with a predictable total cost of ownership, as this extended service plan covers all parts and labor, eliminating unexpected expenses.
• Enhanced Usability and Efficiency: Benefit from parts replacement services that bolster the efficiency of your systems, providing a smoother and more reliable user experience.

Technical Details of the Product

• Service Duration: 3 Years
• Support Hours: 9 x 5
• Service Type: On-site Maintenance
• Response Time: Next Business Day for Parts and Labor

How to Install

Installation of the Lenovo Foundation Service + Premier Support - Extended Service is straightforward:

1. Purchase the service plan through an authorized Lenovo dealer or online store.
2. Upon purchase, you will receive confirmation and service agreement documentation via email.
3. Keep the documentation handy for reference and to validate your service coverage when needed.
4. If you require support, contact Lenovo’s customer service number provided in your agreement to initiate service requests.

Frequently Asked Questions

1. What is included in the Lenovo Foundation Service + Premier Support?

This service includes on-site maintenance, parts replacement, and labor coverage for up to three years, ensuring your devices are well taken care of.

2. How quickly can I expect service after reporting an issue?

You can expect next business day response for parts and labor service, minimizing downtime and getting you back on track swiftly.

3. Is there a limit on the number of service calls I can make?

No, there is no limit on service calls as long as they are within the terms of your service agreement.

4. Can I transfer my service plan to another device?

Unfortunately, the service plan is tied to the original device and is non-transferable.

5. How do I contact support for assistance with my service?

You can contact Lenovo customer support using the phone number or email address provided in your service agreement documentation.