Lenovo Foundation Service + Premier Support - Extended Service - 5 Year - Service

Experience peace of mind with the Lenovo Foundation Service + Premier Support, an extended service plan designed to keep your systems running smoothly for a full five years. This comprehensive service plan ensures optimal maintenance, quick repairs, and a predictable total cost of ownership, making it an essential investment for any business that relies on Lenovo products.

• Comprehensive 5-Year Coverage: Enjoy an extended service duration that guarantees maximum productivity and timely results, ensuring your Lenovo systems are consistently performing at their best.
• Next Business Day On-Site Support: Our 9 x 5 service model provides you with fast and easy access to expert technicians who can diagnose and resolve issues at your location, minimizing downtime and keeping your operations running smoothly.
• Parts Replacement Service: Included in the service plan, this feature ensures that any necessary parts are replaced quickly and efficiently, addressing problems effectively and reducing the risk of prolonged interruptions.
• Predictable Total Cost of Ownership: With our extended service, you can have confidence in your investment, as your total maintenance costs are predictable, allowing for better budgeting and financial planning.
• Reliable Parts and Labor Service: Our dedicated support team is committed to delivering high-quality maintenance that enhances usability and provides a dependable solution to all of your service needs.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 5 Years
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Service Method: On-site support with parts and labor included

How to Install

To activate your Lenovo Foundation Service + Premier Support, you simply need to register your service plan online through the Lenovo support portal. Once registered, you can easily access on-site support whenever needed by contacting Lenovo's customer service team. Ensure that you have your product information and service number handy for a quick resolution.

Frequently Asked Questions

1. What does the service cover?

The Lenovo Foundation Service + Premier Support covers on-site support, parts replacement, and labor for a duration of five years, ensuring your system is maintained effectively.

2. How quickly can I expect a technician?

You can expect a technician to respond with next business day service, allowing for quick resolution of any issues that may arise.

3. Is parts replacement included in the service?

Yes, parts replacement is included as part of the service plan, ensuring that any necessary components are replaced promptly.

4. Can I contact support outside of normal business hours?

This service specifically offers support during business hours (9 x 5), but you can reach out for assistance and log issues to be addressed the next business day.

5. How do I know if my service is active?

You can check the status of your service through the Lenovo support portal by entering your service number, or by contacting customer service for assistance.