Lenovo Foundation Service + YourDrive YourData - Extended Service - 5 Year - Service

If you're looking for an extended service plan that guarantees a seamless experience with your Lenovo devices, the Lenovo Foundation Service + YourDrive YourData - Extended Service - 5 Year is your best choice. This comprehensive service package is designed to keep your systems running smoothly while providing you with peace of mind. With features such as on-site support, next business day service, and defective media retention, Lenovo ensures that you experience minimal downtime and maximum efficiency. This service plan is ideal for businesses and individuals who rely on their technology for everyday tasks and need a dependable solution for maintenance and support.

• Comprehensive Coverage: This extended service plan covers parts and labor, ensuring that all maintenance needs are addressed without unexpected costs.
• Next Business Day Service: Enjoy the convenience of next business day response time for parts and labor, allowing you to get back to business quickly.
• On-Site Support: Lenovo's on-site support service minimizes downtime by providing immediate assistance right at your location.
• Defective Media Retention: This service includes a feature that allows you to retain defective media, giving you control over your data management and security.
• 5-Year Duration: With a five-year service duration, you can be assured of maximum dependability and accuracy for your Lenovo products.

Technical Details of the Product

• Service Type: Extended Service
• Service Duration: 5 Years
• Service Coverage: Parts & Labor
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Support Type: On-site Maintenance
• Defective Media Retention: Included

How to Install

To activate your Lenovo Foundation Service + YourDrive YourData, follow these simple steps:

1. Purchase the service plan along with your Lenovo device, or add it later through the Lenovo support website.
2. Register your product and service on the Lenovo support portal by entering your device's serial number.
3. Once registered, you will receive a confirmation email detailing your service plan and how to access support.
4. In case of any issues, contact Lenovo’s customer support via phone or the support portal for immediate assistance.

Frequently Asked Questions

• What is included in the Lenovo Foundation Service + YourDrive YourData?

  The service includes parts and labor coverage, next business day service, on-site maintenance, and defective media retention.

• How do I contact support if I need assistance?

  You can contact Lenovo support through their website, by phone, or through the support portal after registering your product.

• Is this service transferable if I sell my device?

  Yes, the service plan is transferable, but ensure that the new owner registers the product under their name for continued support.

• How quick is the next business day service?

  If you report an issue, Lenovo aims to provide support and resolve the issue by the next business day.

• What happens if my device has a hardware failure?

  With the Lenovo Foundation Service, hardware failures will be addressed under the parts and labor service, ensuring repair or replacement as necessary.