Lenovo Foundation Service + YourDrive YourData - Extended Warranty - 5 Year - Warranty

Introducing the Lenovo Foundation Service + YourDrive YourData - Extended Warranty, your ultimate solution for ensuring the longevity and seamless operation of your non-mission-critical server, storage, and networking hardware. With a commitment to providing exceptional support, this extended warranty offers cost-effective coverage designed to keep your systems running smoothly for up to 5 years. Experience peace of mind with next-business-day onsite response during normal business hours, ensuring your hardware receives the necessary care when it matters the most.

• Next-Business-Day Onsite Response: Get swift support with our guarantee that service calls are addressed the next business day during standard working hours, five days a week.
• Base Warranty Upgrade: Enjoy the advantage of onsite installation of all replacement parts, minimizing downtime and keeping your hardware operational and efficient.
• Extended Coverage Options: Choose to extend your Foundation services coverage for up to 5 years, including essential services such as Basic Hardware Installation Services and Enterprise Server Software Support.
• YourDrive YourData Benefits: Protect against unexpected repair and replacement costs with our parts replacement service, effectively managing any hardware mishaps.
• Efficient On-Site Support: Our team of expert technicians is readily available onsite, providing quick solutions and ensuring your projects are completed on time, thereby boosting overall productivity.

Technical Details of the Product

• Warranty Duration: 5 Years
• Service Type: Onsite support & installation
• Response Time: Next-business-day service
• Coverage: Non-mission-critical server, storage, and networking hardware
• Service Availability: Normal business hours, 5 days a week

How to Install

Installing the Lenovo Foundation Service + YourDrive YourData - Extended Warranty is a simple and straightforward process. Follow these steps:

1. Purchase the warranty through your Lenovo representative or authorized reseller.
2. Once purchased, you will receive a confirmation and warranty documentation.
3. To initiate service, contact Lenovo support at the time of hardware failure.
4. A technician will be dispatched for next-business-day onsite service.
5. Have your warranty details handy for a seamless service experience.

Frequently Asked Questions

• Q: What is the response time for service requests?
  A: The response time for service requests is next-business-day during normal business hours, 5 days per week.
• Q: What types of hardware are covered under this warranty?
  A: The Lenovo Foundation Service + YourDrive YourData warranty covers non-mission-critical server, storage, and networking hardware.
• Q: Can I extend the warranty beyond 5 years?
  A: The warranty can be extended up to 5 years, but additional extension options may not be available beyond this period. Please consult with your Lenovo representative for details.
• Q: Is there any additional cost for onsite installation of parts?
  A: No, the base warranty upgrade includes onsite installation of all replacement parts without additional costs.
• Q: What if I need support outside of normal business hours?
  A: The standard service hours are during normal business hours. For critical needs, consider discussing alternative support options with your Lenovo representative.