Description
Introducing the Lenovo Foundation Service + YourDrive YourData - Extended Warranty, a comprehensive solution designed to provide reliable support for your non-mission-critical server, storage, and networking hardware. With a focus on enhancing your peace of mind, this extended warranty offers next-business-day onsite support, ensuring that your equipment remains operational and efficient. This cost-effective upgrade is essential for businesses looking to safeguard their technology investments.
- Next-Business-Day Onsite Response: Experience rapid service with next-business-day response during normal business hours, ensuring that any issues with your hardware are addressed quickly and efficiently.
- Comprehensive Base Warranty Upgrade: Enhance your standard warranty with a base upgrade that covers the onsite installation of all necessary replacement parts, providing you with added assurance.
- Optional Extended Coverage: For further protection, opt to extend your Foundation services for up to 5 years, allowing you to tailor your support to meet the specific needs of your business.
- Reliable Parts Replacement Service: The Foundation service includes parts replacement, helping you handle unexpected mishaps without disrupting your operations.
- Enhanced Client Service: With an electronic service subtype, enjoy greater flexibility and cost-efficiency, making it easier to manage your service requests.
Technical Details of Product
- Service Type: Foundation Service + YourDrive YourData - Extended Warranty
- Duration: 5 Years
- Response Time: Next Business Day - Parts and Labor
- Service Days: 5 days per week during normal business hours
- Installation Services: Basic Hardware Installation Services included
- Software Support: Enterprise Server Software Support available
How to Install
To take advantage of your Lenovo Foundation Service + YourDrive YourData - Extended Warranty, simply follow these steps:
- Purchase the warranty alongside your hardware or upgrade your existing warranty.
- Keep your warranty documentation secure for reference.
- In the event of a hardware failure, contact Lenovo support via the designated support channels.
- Provide your warranty details, and request onsite service.
- Prepare the service area for the technician, and ensure that you are available during the scheduled service time.
Frequently Asked Questions
What is covered under the Lenovo Foundation Service?
The service covers next-business-day onsite response for hardware failures, including the installation of replacement parts.
Is there an option to extend the warranty?
Yes, you can extend the foundation services for up to 5 years to ensure continued coverage.
What happens if my hardware fails?
In the event of a hardware failure, simply contact Lenovo support to initiate service, and a technician will be dispatched to your location as per your warranty agreement.
Can I upgrade my existing warranty to include the Foundation Service?
Yes, you can upgrade your existing base warranty to include the Lenovo Foundation Service + YourDrive YourData.
What are the service hours for onsite response?
Onsite response is available during normal business hours, 5 days a week.
Customer reviews
Showing - Of Reviews