Description
Lenovo Foundation Service + YourDrive YourData - Extended Warranty - 5 Year - Warranty Ao Ydyd-5y
This extended warranty package blends Lenovo’s Foundation Service with the robust YourDrive YourData protection to keep non-mission-critical server, storage, and networking hardware running smoothly. It elevates your base warranty with cost-effective, on-site support designed to minimize downtime and maximize productivity, offering rapid response times and flexible coverage for growing IT needs.
- Next-business-day onsite response during normal business hours, 5 days per week. Get fast, on-site attention when issues arise, minimizing expensive downtime and keeping your critical infrastructure online.
- On-site installation of replacement parts included. When components fail, replacement parts are installed on-site, reducing time to operation without the need to ship parts back and forth.
- Optional extensions up to 5 years with additional services. Enhance protection by adding Basic Hardware Installation Services and Enterprise Server Software Support for comprehensive coverage.
- YourDrive YourData protection. A robust program that helps minimize unexpected repair or replacement costs with parts replacement services and on-site expert support.
- 5-year service duration for maximum productivity. Long-term coverage ensures reliable maintenance and timely results, helping you plan budgets with confidence.
Technical Details of Lenovo Foundation Service + YourDrive YourData - Extended Warranty - 5 Year - Warranty Ao Ydyd-5y
- Service type: Foundation service level designed for non-mission-critical hardware support.
- Coverage window: Next-business-day onsite response during normal business hours, five days per week.
- Part replacement: On-site installation of replacement parts is included as part of the service.
- Optional enhancements: Basic Hardware Installation Services and Enterprise Server Software Support can be added for broader coverage and specialized needs.
- YourDrive YourData integration: Extensive protection against unexpected repair or replacement costs with a parts replacement service and on-site expert support.
- Service characteristics: Parts and labor service with a next-business-day response for both parts and labor, supporting reliable maintenance and quick resolutions.
- Duration: 5-year service duration to ensure maximum productivity and timely project delivery.
- Scope of coverage: Primarily targets non-mission-critical server, storage, and networking hardware to maintain operational readiness.
How to install Lenovo Foundation Service + YourDrive YourData
- Verify eligibility and reference the SKU/UPC: Identify the correct product code (Ao Ydyd-5y) and confirm eligibility with your Lenovo account representative or authorized reseller.
- Purchase and activate the extension: Complete the Foundation 5-year warranty upgrade and select any optional services you wish to add, such as Basic Hardware Installation Services or Enterprise Server Software Support.
- Provide device details: Collect serial numbers, model names, current warranty status, and service terms to ensure accurate enrollment.
- Submit enrollment: Coordinate with Lenovo or your preferred service partner to enroll the coverage and schedule any required onsite installation for replacement parts if applicable.
- Confirm documentation and keep records: Obtain the warranty certificate and service terms, and store contact information for next-business-day onsite support for easy access when needed.
Frequently asked questions
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What devices are covered by this Extended Warranty?
The plan covers non-mission-critical Lenovo server, storage, and networking hardware as described in the Foundation Service. It is designed to keep these components functioning reliably and support quick on-site resolutions.
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What does next-business-day onsite response mean?
Response is provided on the next business day during normal business hours, with a technician on-site to assess and begin resolution steps, including installation of any required replacement parts.
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Can I extend the coverage beyond 5 years?
Yes. The Base Foundation plan can be extended up to 5 years total, and additional services can be added to customize coverage to your needs.
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Are installation services included?
On-site installation of replacement parts is included under the Foundation plan. Optional Basic Hardware Installation Services can be added to support more comprehensive deployment or upgrade work.
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What is YourDrive YourData in this context?
YourDrive YourData provides extensive protection against unexpected repair or replacement costs, with parts replacement service and on-site support to keep your environment productive and predictable.
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How do I activate the extended warranty?
Activation typically involves confirming the SKU/UPC, submitting enrollment details to Lenovo or an authorized partner, and selecting any optional services. You will receive documentation confirming coverage and terms upon completion.
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