Lenovo Foundation Service + YourDrive YourData – Post Warranty, 2-Year On-site Coverage

Protect your Lenovo devices beyond the original warranty with a comprehensive post-warranty service plan designed for reliability, convenience, and peace of mind. Lenovo Foundation Service + YourDrive YourData offers on-site maintenance, inclusive parts and labor, and dedicated data protection support for a full two years. This program is crafted to minimize downtime, simplify budgeting, and ensure your critical systems stay up and running with maximum efficiency. When you rely on Lenovo technology for business, this service delivers dependable coverage that aligns with your operational needs and data security expectations.

• On-site service for convenience and rapid resolution: A certified Lenovo technician comes to your location, performs diagnostics, carries out repairs, and validates system readiness without the downtime and risk of shipping. On-site support reduces business disruption, accelerates issue resolution, and allows your teams to resume work quickly. With flexible scheduling and a clear service window, you gain predictable, hands-on assistance that fits your workflow and minimizes impact on daily operations.
• Parts & labor included: This plan covers replacement parts and labor under the service agreement, eliminating surprise charges and simplifying budgeting. Lenovo uses authentic parts and trained technicians to restore performance, maintain device longevity, and uphold quality standards. The inclusive approach ensures you won’t encounter unexpected invoices during covered service events, making it easier to forecast maintenance costs and manage asset expenses over the two-year horizon.
• 2-year service duration: Extend your protection beyond the standard warranty with two full years of expert support. The extended coverage helps you maintain device reliability as hardware ages, supports longer asset lifecycles, and provides continuity for essential equipment across your fleet. A longer protection window reduces risk, supports planning, and reinforces your business’s commitment to stable IT infrastructure and dependable operations.
• Next Business Day response: Speed is crucial in modern IT environments. The service promises a next-business-day response, ensuring a qualified technician begins assessment and remediation promptly after a report is filed. This rapid response minimizes downtime, preserves service levels, and sustains productivity for teams relying on Lenovo devices. Whether you manage a small office or a large enterprise, the promise of timely arrival and efficient resolution enhances overall resilience.
• YourDrive YourData integration for drive health and data protection: The YourDrive YourData component emphasizes careful drive handling, data integrity, and secure service procedures. Expect protective data practices, secure data handling during repairs, and proactive measures to safeguard information while technicians diagnose, repair, or replace drives and related components. This integration reflects Lenovo’s focus on data security and reliability, giving you confidence that data remains protected throughout maintenance events.

Technical Details of Lenovo Foundation Service + YourDrive YourData

Technical specifications such as SKU/UPC, geographic coverage, eligible models, and precise terms are not provided in the current product details. For exact specifications, including service level, eligible regions, response times by locale, and the full terms of the 2-year post-warranty program, please consult the official Lenovo service catalog, your Lenovo account portal, or your authorized reseller. This section is designed to summarize the core offering—two years of on-site maintenance with included parts and labor, business-day response, and a data-protection focused service experience—while awaiting the official specification sheet.

How to enroll in Lenovo Foundation Service + YourDrive YourData

Activating this post-warranty service ensures you have continuous access to trusted Lenovo support for your devices. Follow these steps to enroll and set up the service for your organization:

• Verify eligibility: Confirm your device models and serial numbers qualify for the Lenovo Foundation Service + YourDrive YourData plan and that the two-year coverage window aligns with your asset lifecycle.
• Consult with a Lenovo representative: Contact your Lenovo account manager or authorized reseller to request enrollment. Provide the fleet size, regional details, desired service start date, and any site access or scheduling preferences.
• Choose service parameters: Decide on on-site visit frequency, preferred maintenance windows, and escalation paths. Clarify whether you require Next Business Day response as a standard expectation across all devices or for critical assets only.
• Provide asset documentation: Gather asset tags, model numbers, serial numbers, and any known hardware concerns. This information helps technicians prepare and ensures accurate scheduling and parts provisioning.
• Finalize enrollment and schedule on-site visits: Complete the contracting process and book initial service visits. A Lenovo technician will coordinate with your team to confirm access, safety protocols, and service objectives, then begin on-site maintenance, parts replacement, or repairs as required.

Frequently asked questions

• What does the Lenovo Foundation Service + YourDrive YourData cover? It provides on-site maintenance, included parts and labor, and data protection-focused support for two years after the original warranty ends.
• Is this service available in all regions? Availability varies by region and device type. Please check with your Lenovo representative or service portal to confirm regional eligibility and coverage details.
• What is included in Next Business Day response? A prompt service dispatch and initial assessment on the next business day after a service request is opened, enabling faster issue identification and remediation planning.
• Can I transfer this service if I replace the device? Transferability depends on policy terms. Review the service contract or speak with your Lenovo representative to understand options for reallocating coverage to replacement devices.
• How does YourDrive YourData protect my information? YourDrive YourData emphasizes careful drive handling, secure data practices, and adherence to Lenovo data protection standards during service events to minimize risk to sensitive information while repairs or replacements are performed.