Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service is designed to provide comprehensive protection and support for your Lenovo devices. This 3-year service package ensures that your investment remains secure and that you receive the highest level of service whenever you need it. With features tailored for reliability and efficiency, this service is an essential addition for anyone looking to enhance the longevity and performance of their Lenovo technology.

• Comprehensive Coverage: Enjoy peace of mind with an extended 3-year service plan that covers parts and labor. This ensures your device is protected against unexpected failures, maintaining its performance and longevity.
• Next Business Day On-Site Support: Experience unparalleled convenience with next business day service. Our expert technicians come to your location, minimizing downtime and allowing you to focus on your work without interruption.
• Defective Media Retention Service: Manage any mishaps effectively with our defective media retention service. This feature allows you to retain ownership of any failed media, ensuring that sensitive data remains in your control while minimizing the risk of data loss.
• Enhanced Productivity: With our expert support on hand, you can complete tasks quickly and efficiently. Our focused service characteristics enhance productivity by addressing issues swiftly, enabling you to keep your operations running smoothly.
• Reliable Support at Your Doorstep: Access valuable support without needing to leave your premises. Our on-site maintenance service brings the assistance you need to your doorstep, saving you time and effort.

Technical Details of Product

Service Type: Extended Service Plan
Duration: 3 Years
Support Hours: 8 x 5
Response Time: Next Business Day
Service Location: On-site
Coverage: Parts & Labor

How to Install

Activation of the Lenovo Foundation Service + YourDrive YourData + Premier Support is straightforward. Once you purchase the service, you will receive an activation code along with instructions. Simply follow these steps:

1. Visit the Lenovo support website.
2. Log in to your Lenovo account or create a new one if you don't have one.
3. Enter the activation code you received with your service purchase.
4. Follow the prompts to complete the registration.
5. Upon successful registration, you will be able to access your service benefits immediately.

Frequently Asked Questions

1. What does the extended service cover?
The extended service covers parts and labor for repairs. It includes next business day on-site support and defective media retention services.

2. How do I access support if I need it?
Support can be accessed through the Lenovo support website or by contacting the customer service number provided with your service activation.

3. Can I transfer my service to another device?
The service is tied to the specific device it was purchased for and cannot be transferred to another device.

4. What is the response time for on-site support?
The response time is next business day, ensuring that our technicians are there to assist you as quickly as possible.

5. Is there a limit to the number of service calls I can make?
There is no limit to the number of service calls you can make during the 3-year period, as long as the issues are covered under the service terms.