Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

Experience ultimate peace of mind with the Lenovo Foundation Service + YourDrive YourData + Premier Support. This extended service plan ensures you get the most out of your Lenovo products with comprehensive support for three years. Designed to cater to businesses and professionals, this service package provides robust maintenance and quick on-site support to ensure your systems run smoothly and efficiently.

• Comprehensive Coverage: Enjoy complete protection with the three-year service duration that encompasses all your maintenance needs, ensuring your devices remain in peak condition.
• On-Site Support: Benefit from quick solutions with on-site availability of experts who are ready to assist you when you need it the most.
• Next Business Day Service: Experience minimal downtime with a Next Business Day response time for parts and labor, ensuring your operations continue without interruption.
• Defective Media Retention: Gain peace of mind with the defective media retention service which enables you to keep your old drives, providing an extra layer of security and data management.
• Cost Efficiency: With our parts and labor service characteristics, minimize your inventory costs while maximizing dependability, ensuring you get the best value for your investment.

Technical Details

- Service Type: Extended Service
- Duration: 3 Years
- Coverage: 8 x 5 support
- Response Time: Next Business Day
- Support Type: On-Site Maintenance
- Service Components: Parts & Labor, Defective Media Retention

How to Install

Installing Lenovo Foundation Service is simple and straightforward. Once you purchase the service, you will receive a confirmation with detailed instructions. Follow these steps:

1. Receive your service confirmation via email.
2. Access your Lenovo account and navigate to the support section.
3. Input the service confirmation code to activate your service.
4. In case of device issues, simply contact Lenovo support to schedule an on-site technician visit.

Rest assured, the expert technicians will handle any necessary installations or repairs with utmost professionalism.

Frequently Asked Questions

1. What does the Lenovo Foundation Service cover?
The service covers on-site support for maintenance, parts, and labor, as well as the defective media retention service for enhanced data protection.

2. How quickly can I expect service after reporting an issue?
With the Next Business Day service, you can expect a technician to arrive and assist you the very next business day after you report an issue.

3. Can I keep my defective media?
Yes, the defective media retention service allows you to retain your defective drives for better data management and security.

4. Is there a limit on the number of service visits?
There is no limit on service visits as long as they fall under the terms of the service agreement.

5. How do I contact Lenovo for support?
You can contact Lenovo support through their website or by calling their customer service number provided in your service confirmation email.