Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation Service + YourDrive YourData + Premier Support is an essential service package designed to enhance the reliability and usability of your Lenovo devices. With this extended service, you can enjoy peace of mind knowing that your tech investments are protected and supported for three full years. Whether you're a business professional, a student, or a tech enthusiast, this service is tailored to meet your needs with top-notch support and maintenance.

• Comprehensive Coverage: Enjoy 8 x 5 support with next business day on-site service, ensuring that help is always just a call away.
• Defective Media Retention: With this unique feature, you can retain defective media, allowing you to manage data securely and effectively in case of mishaps.
• Minimal Downtime: On-site support minimizes downtime, enabling you to get back to work quickly and efficiently.
• Reliable Maintenance: Our parts and labor service guarantees reliable maintenance, helping you maintain the performance and longevity of your devices.
• Timely Response: The next business day parts and labor service response ensures maximum reliability and convenience for your busy schedule.

Technical Details of Product

• Service Type: Extended Service
• Duration: 3 Years
• Support Hours: 8 x 5
• Response Time: Next Business Day
• Service Coverage: On-site maintenance for parts and labor
• Defective Media Retention: Yes

How to Install

To take advantage of the Lenovo Foundation Service + YourDrive YourData + Premier Support, follow these simple steps:

1. Purchase the service package along with your Lenovo device.
2. Activate your service by visiting the Lenovo support website or calling the customer service hotline.
3. Provide the necessary information, including your device details and service code.
4. Once activated, you will receive confirmation of your service coverage via email.
5. In case of any service needed, simply reach out to Lenovo support using the contact methods provided in your confirmation email.

Frequently Asked Questions

1. What does the Lenovo Foundation Service include? The service includes 8 x 5 on-site support, defective media retention, parts and labor maintenance, and next business day response time.
2. Is there a warranty associated with this service? Yes, the service acts as an extended warranty for your Lenovo device, ensuring it remains protected for three years.
3. How do I request on-site support? You can request on-site support by contacting Lenovo support through their website or customer service hotline.
4. Can I upgrade my service plan? Yes, you can discuss upgrade options with Lenovo support during your service activation or renewal process.
5. What happens if I have a hardware failure? If you experience hardware failure, simply contact Lenovo support, and they will assist you in scheduling on-site service as per your coverage.