Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

LenovoSKU: 14011476

Price:
Sale price$1,898.71

Description

Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

Experience maximum uptime and confidence with Lenovo’s comprehensive Foundation Service paired with YourDrive YourData and Premier Support. This extended service package is designed for businesses that demand reliable, predictable maintenance and rapid problem resolution without the hassle of travel or complex logistics. With an impressive four-year duration, 8x5 coverage, Next Business Day on-site response, and a combination of maintenance, parts, and labor, you can count on Lenovo to protect your investment while keeping your operations running smoothly. The Defective Media Retention service further enhances peace of mind by ensuring secure handling of drives, so you can focus on your core activities while Lenovo takes care of the rest.

  • 4-year coverage provides long-term dependability and predictable budgeting, reducing surprise service costs and downtime across the lifespan of your equipment.
  • 8x5 Next Business Day on-site support delivers timely, professional assistance during standard business hours, with rapid arrival at your location to minimize disruption.
  • On-site maintenance, parts, and labor ensure complete service delivery without the need for your team to ship equipment or manage complex logistics—everything is handled at your site.
  • Defective Media Retention included to securely manage and return failed drives, helping you recover data and maintain regulatory and security standards with minimal risk.
  • YourDrive YourData integration combines data protection and recovery readiness with Premier Support, giving you comprehensive coverage for both hardware and data integrity across your Lenovo environment.

Technical Details of Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

  • Service duration: 4 years.
  • Service type: Extended Service with Premier Support and on-site maintenance.
  • Coverage window: 8x5, Next Business Day on-site response times.
  • Response and repair: On-site service with parts and labor included for timely completion and maximum dependability.
  • Inclusions: Premier Support access, Defective Media Retention, and YourDrive YourData data protection integration.
  • Delivery model: On-site service at your location to minimize downtime and travel for your staff.
  • Primary benefits: Peace of mind, predictable budgeting, reduced inventory costs, and dependable problem resolution.

how to install Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

Activation and setup of this extended service plan is designed to be straightforward and customer-friendly. Follow these general steps to ensure you receive full coverage and fastest possible response times:

  • Verify eligibility — Confirm that your Lenovo devices and environment fall under the Lenovo Foundation Service and Premier Support agreement, and check that the YourDrive YourData integration is correctly associated with your account.
  • Register the service — Provide your organization’s information, device serials or SKUs, and the desired service start date to activate the 4-year coverage. This is typically done through your Lenovo account or your Lenovo sales representative.
  • Define on-site preferences — Specify preferred on-site windows, key contacts, and escalation paths to streamline dispatch during an incident.
  • Link YourDrive YourData — Ensure the data protection feature is configured to meet your security and compliance requirements, including backup schedules and retention policies.
  • Test and validate — Schedule a planned service visit to verify that the Next Business Day on-site response, maintenance, and parts & labor processes are correctly set up and that Defective Media Retention workflows are functional.

Frequently asked questions

  • What does the 8x5 Next Business Day on-site coverage mean? It means standard business hours (8 hours a day, 5 days a week) with on-site visits scheduled for the next business day after a service request or issue is opened, ensuring rapid response and repair.
  • What is Defective Media Retention? Defective Media Retention is a service feature that securely retains defective drives for inspection and replacement processes, helping you recover data and maintain compliance while Lenovo handles the logistics and disposal as required.
  • What does YourDrive YourData provide? YourDrive YourData combines data protection capabilities with hardware support, giving you integrated data security, backup, and recovery readiness alongside Premier Support for your Lenovo hardware.
  • Is this plan suitable for multi-site deployments? Yes. The on-site, next-business-day coverage, combined with maintenance, parts, and labor, is designed to scale across locations, minimizing downtime and ensuring consistent service quality across sites.
  • How do I escalate issues or get updates? You’ll have access to Lenovo Premier Support channels, along with your account representative, for proactive updates, rapid escalation, and transparent progress tracking until resolution.

With Lenovo Foundation Service + YourDrive YourData + Premier Support, you’re investing in a robust, future-ready service framework that emphasizes reliability, data protection, and fast on-site intervention. The combined package is designed to help organizations of all sizes minimize downtime, optimize maintenance costs, and safeguard critical data throughout the life of their Lenovo infrastructure. This is more than a service contract—it’s a proactive partnership that aligns with business continuity goals and IT strategy, delivering predictable outcomes and real peace of mind.


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