Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

Experience unparalleled peace of mind with the Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended Service. This comprehensive support plan is designed to enhance your base warranty, ensuring that your non-mission-critical server, storage, and networking hardware remains operational and efficient. With a commitment to reliability and swift response times, you can focus on what really matters—growing your business.

• Next-Business-Day Onsite Response: Get immediate support with next-business-day onsite assistance during normal business hours, allowing you to minimize downtime and keep your operations running smoothly.
• Comprehensive Warranty Upgrade: Elevate your base warranty with a robust upgrade that covers the onsite installation of all replacement parts, providing an added layer of protection for your critical hardware investments.
• Enhanced Phone Support: Gain access to dependable phone support when you need it most, ensuring efficient resolutions to your inquiries and technical issues for continued productivity.
• Physical Service Subtype: Experience superior reliability through physical service support, designed to limit downtime and maximize productivity—because every minute counts in your business.
• Parts and Labor Service Characteristics: Enjoy quick and efficient task completion with parts and labor service response times that prioritize your convenience and operational efficiency.

Technical Details of the Product

• Service Duration: 4 Years
• Service Type: Foundation Service + YourDrive YourData + Premier Support
• Response Time: Next Business Day for both parts and labor
• Support Coverage: Onsite installation of all replacement parts, phone support service, and physical service subtype
• Hours of Operation: Normal business hours, 5 days a week

How to Install

Installing the Lenovo Foundation Service + YourDrive YourData + Premier Support is a straightforward process:

1. Purchase the service plan through an authorized Lenovo distributor or online platform.
2. Receive your service activation code via email.
3. Log into the Lenovo support portal and enter your activation code to register your service.
4. Ensure your hardware is up to date and ready for any necessary installations.
5. Contact Lenovo support to schedule your next-business-day onsite service as needed.

Frequently Asked Questions

• What is covered under the Lenovo Foundation Service?
  This service plan covers onsite installation of replacement parts, phone support, and ensures reduced downtime for your server, storage, and networking hardware.
• How long does the service last?
  The service duration is 4 years, providing extensive support to protect your investment.
• What should I do if I need support?
  You can contact Lenovo's support team via phone or the Lenovo support portal to initiate service requests and get assistance.
• Is this service available for all Lenovo hardware?
  This service is primarily designed for non-mission-critical server, storage, and networking hardware. Please check with Lenovo support for specific compatibility.
• Will I get immediate service with this plan?
  You will receive next-business-day onsite service during normal business hours, ensuring minimal disruption to your operations.