Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 1 Year - Warranty

The Lenovo Foundation Service combined with YourDrive YourData and Premier Support provides a comprehensive post-warranty solution for your Lenovo devices. With a robust service plan designed to give you peace of mind, this warranty offers not just repair and replacement coverage but also valuable on-site support tailored to your needs. Whether you face an unexpected issue or require regular maintenance, this plan is your go-to solution for dependable and efficient device management.

• Comprehensive Coverage: This warranty includes extensive protection against unexpected repair and replacement costs, ensuring that your investment is safeguarded.
• Defective Media Retention: The service features a defective media retention policy, allowing you to keep your original drives for data security and compliance, thus providing peace of mind.
• On-Site Support: Enjoy valuable support delivered directly to your doorstep, minimizing the hassle and time loss of traveling for repairs.
• Parts and Labor Service: The service includes both parts and labor, which helps to minimize inventory costs while ensuring maximum dependability and reliability.
• Fast Response Time: With a next business day response time for parts and labor, you can rest assured that any issues will be addressed quickly and efficiently.

Technical Details of the Product

• Service Type: Post Warranty Support
• Duration: 1 Year
• Service Level: 8 x 5 x Next Business Day On-site Maintenance
• Response Time: Next Business Day for Parts and Labor
• Features: Defective Media Retention, On-Site Support

How to Install

To activate your Lenovo Foundation Service + YourDrive YourData + Premier Support, simply follow these steps:

1. Purchase the service plan online or through your Lenovo sales representative.
2. Upon purchase, you will receive a confirmation email with your service agreement and activation details.
3. Ensure to register your device and link it with your service plan through the Lenovo support website.
4. In case of any issues, contact Lenovo support directly through the provided contact methods in the confirmation email.
5. Keep your service agreement handy for reference to coverage details and service entitlements.

Frequently Asked Questions

• What does the warranty cover? The warranty covers repair and replacement costs for your Lenovo device, including parts and labor, as well as defective media retention.
• How do I request support? You can request support by contacting Lenovo's customer service through phone or online support, provided in your service agreement.
• Is on-site service available for all issues? Yes, on-site service is available for a wide range of issues; however, some problems may require you to send your device to a service center.
• What is the response time for service requests? The service promises a next business day response time for parts and labor, ensuring quick resolution of issues.
• Can I upgrade my service plan? Yes, Lenovo offers various upgrade options for extended coverage and additional features; contact customer service for details.