Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

If you're looking for reliable, hassle-free support for your Lenovo equipment, the Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty is your ultimate solution. Designed to enhance the longevity and value of your devices, this service package ensures that you have the best possible support at your fingertips. With a comprehensive coverage plan that includes next business day on-site maintenance, you can rest assured that your equipment will remain in optimal working condition.

• Comprehensive Coverage: Enjoy peace of mind with an extended warranty that covers all parts and labor, ensuring your Lenovo devices are protected for an additional two years.
• Defective Media Retention: Safeguard valuable data and handle any mishaps with our defective media retention service, allowing you to keep your hard drives while we take care of the rest.
• On-Site Support: Experience the convenience of next business day on-site support, eliminating the need for time-consuming trips to service centers.
• Efficiency and Dependability: Maximize productivity with our rapid service response time, ensuring that any issues are addressed with minimal downtime.
• Cost-Effective Maintenance: Minimize inventory costs while enjoying maximum reliability, making it an economical choice for businesses looking to enhance their technical support.

Technical Details

• Service Duration: 2 years
• Service Level: 8 x 5 (Monday to Friday)
• Service Type: On-site maintenance, parts and labor included
• Response Time: Next business day
• Defective Media Retention included

How to Install

To enjoy the benefits of the Lenovo Foundation Service, simply purchase the service package through an authorized Lenovo partner or directly from Lenovo's website. Once purchased, your service will be activated, and you will receive confirmation via email. Keep this information handy as it will be required when you need to access support services.

Frequently Asked Questions

1. What does the 2-year warranty cover?

The warranty covers all parts and labor related to your Lenovo devices, ensuring you have access to support whenever you need it.

2. How can I initiate a service request?

You can initiate a service request by contacting Lenovo's support team via phone or through their online support portal, providing your service confirmation details.

3. What is defective media retention?

Defective media retention allows you to keep your faulty hard drives or storage devices while Lenovo takes care of the replacement, ensuring your data is secure.

4. Is on-site support available for all Lenovo devices?

On-site support is available for a wide range of Lenovo devices; however, it's best to verify compatibility with your specific model during purchase.

5. What if I need support outside of business hours?

While this service covers business hours support, Lenovo also offers other support packages for 24/7 assistance if required. Consider those options if you need around-the-clock service.