Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year - Warranty

Enhance the longevity and performance of your Lenovo equipment with the Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year Warranty. This comprehensive service package is designed to provide you with peace of mind and uninterrupted productivity, ensuring your business remains efficient even beyond the standard warranty period. With a combination of on-site support, defective media retention, and fast response times, this service is essential for any Lenovo device user looking to protect their investment.

• Defective Media Retention Service: This unique feature allows you to retain defective media, ensuring that any sensitive data is not lost and can be managed securely. You can handle mishaps with confidence, knowing your data is protected.
• On-site Support: Enjoy the convenience of fast and easy on-site support that helps resolve issues promptly. With technicians available to assist you, you can minimize downtime and keep your operations running smoothly.
• Next Business Day Service: Experience maximum efficiency with a Next Business Day response time for parts and labor services. This ensures that any necessary repairs or replacements are handled quickly, limiting interruptions to your workflow.
• Comprehensive Coverage: With parts and labor included, you can rest assured that all maintenance tasks will be completed efficiently. This service characteristic allows for quick resolution of issues, enhancing overall productivity.
• Two-Year Duration: The extended two-year service duration means you can enjoy prolonged protection for your equipment. This investment in support helps you achieve timely results and maintain peak performance for your devices.

Technical Details of Product

• Service Type: Lenovo Foundation Service + YourDrive YourData + Premier Support
• Warranty Duration: 2 Years
• Service Hours: 8 x 5 (8 hours a day, 5 days a week)
• Response Time: Next Business Day
• Service Method: On-site Maintenance
• Coverage: Parts & Labor

How to Install

To activate your Lenovo Foundation Service + YourDrive YourData + Premier Support, simply follow these steps:

1. Purchase the service package through an authorized Lenovo partner or website.
2. After purchase, you will receive a confirmation email with your service ID.
3. To register your service, visit the Lenovo support website and enter your service ID along with your device details.
4. Once registered, you will receive instructions on how to access on-site support when needed.
5. Keep your service confirmation email handy for future reference and claims.

Frequently Asked Questions

• What does the service cover?
  This service covers on-site support, defective media retention, and next business day parts and labor service for a duration of two years.
• How quickly can I expect support?
  With the Next Business Day service, you can expect a technician to be on-site within one business day for any necessary repairs or maintenance.
• Is my data safe with defective media retention?
  Yes, the defective media retention service ensures that you retain the damaged media, which allows you to securely manage any sensitive data.
• What is the process for requesting support?
  Support can be requested via the Lenovo support website or through the contact details provided in your service confirmation email.
• Can I transfer the warranty to another device?
  No, the service is tied to the original device and cannot be transferred to another device.