Lenovo Foundation Service + YourDrive YourData + Premier Support — Post Warranty, 2-Year On-Site Coverage

This comprehensive post-warranty service bundle from Lenovo blends Foundation Service with YourDrive YourData and Premier Support to deliver enterprise-grade protection for your critical devices. Designed to minimize downtime, control repair costs, and safeguard data integrity, this 2-year coverage provides dependable on-site maintenance, rapid response, and flexible scheduling to meet your business needs. Whether you’re guarding a single workstation fleet or a wider deployment, this combination service is built to keep your devices running smoothly and your operations uninterrupted.

• Extensive protection against unexpected repair or replacement costs by including parts and labor, helping you forecast expenses and preserve your IT budget.
• On-site support brings skilled technicians directly to your location, reducing downtime and allowing quick, convenient service without warehouse delays.
• Next Business Day (NBD) parts and labor service response ensures fast turnaround times so critical assets are back in operation with minimal disruption.
• A solid 2-year service duration delivers long-term dependability and reliable results, giving you a consistent level of service and peace of mind beyond standard warranty terms.
• With YourDrive YourData integration, the bundle emphasizes data protection and recovery readiness, helping you maintain data integrity while maintenance and repairs are performed.

Technical Details of Lenovo Foundation Service + YourDrive YourData + Premier Support

Technical specifications are derived from official Lenovo and partner catalogs. Exact details such as UPC/SKU and jurisdictional coverage require the product’s specific identifiers to retrieve the official spec sheet. The following outline highlights the core service characteristics you can expect from this plan:

• Service type: Premier Support combined with Foundation Service and YourDrive YourData for post-warranty coverage.
• Coverage duration: 2 years of on-site maintenance and protection following the end of standard warranty.
• Response time: Next Business Day (NBD) parts and labor service for timely repairs and replacements.
• Inclusions: On-site support, preventive maintenance, and parts & labor coverage to minimize disruption and inventory costs.
• Delivery model: Physical service engagement with scheduled visits, designed for flexible hours, locations, and technician assignments.
• Data protection alignment: YourDrive YourData integration supports data backup/recovery considerations as part of the service ecosystem.
• Flexibility and scheduling: Substantial scheduling flexibility to accommodate business operations, ensuring work is completed during appropriate windows.

how to install Lenovo Foundation Service + YourDrive YourData + Premier Support

• Step 1 – Verify eligibility and collect device details: Confirm post-warranty status and gather device models, serial numbers, and any current service contracts.
• Step 2 – Activate or purchase the plan: Work with Lenovo account management or an authorized reseller to activate the 2-year coverage and link the service to your devices.
• Step 3 – Provide identifiers: Supply the relevant UPC/SKU or contract numbers if requested so the official specifications and service terms can be matched to your assets.
• Step 4 – Schedule the on-site visit: Coordinate with a Lenovo technician to select optimal dates and times, including any required on-site access considerations.
• Step 5 – Prepare the site: Ensure accessible work areas, power, network connectivity, and any required safety clearances to facilitate a smooth service visit.
• Step 6 – On-site activation and maintenance: The technician conducts evaluation, performs maintenance tasks, and replaces parts as needed, then documents the service outcome for your records.
• Step 7 – Post-service follow-up: Receive confirmation of completion, details of work performed, and guidance on any recommended ongoing maintenance to maximize device reliability.

Frequently asked questions

• What does Lenovo Foundation Service + YourDrive YourData + Premier Support cover?

  The plan provides on-site maintenance, parts and labor coverage, and Premier Support access for post-warranty devices. It also incorporates YourDrive YourData considerations to support data protection and recovery readiness, with a focus on minimizing downtime and controlling repair costs.

• How long does the coverage last?

  The service extends for two years from the post-warranty start date, delivering ongoing protection beyond the standard warranty period.

• What is the typical response time?

  Next Business Day (NBD) parts and labor response ensures rapid mobilization of technicians and expedites repair or replacement to keep critical systems online.

• Is on-site service included?

  Yes. On-site support is a core component of this plan, bringing qualified technicians to your location to perform maintenance, replacements, and service tasks with minimal downtime.

• Does it include data protection features?

  Through the YourDrive YourData integration, the service aligns with data protection and recovery considerations, helping to safeguard data during maintenance and repair activities. For detailed data protection capabilities, consult your Lenovo representative or contract documentation.

• How do I enroll or activate the service?

  Contact your Lenovo account manager or authorized reseller, provide device details (serial numbers, models) and any required SKU/UPC identifiers, and select an on-site scheduling window that fits your operations. You will receive confirmation and service documentation once activation is complete.