Lenovo Foundation Service + YourDrive YourData + Premier Support - Post Warranty - 2 Year

Elevate the reliability and value of your Lenovo hardware with this comprehensive post-warranty service bundle. The Lenovo Foundation Service combined with YourDrive YourData and Premier Support delivers on-site maintenance, rapid parts replacement, and direct access to Lenovo engineers, helping you minimize downtime and maximize productivity. With a two-year coverage window, you gain predictable costs, faster issue resolution, and a streamlined path to sustained performance across your essential equipment.

Designed for business-critical deployments, this bundled service seamlessly integrates data protection with proactive maintenance and premier support so you’re never waiting for answers. On-site support means technicians come to your location, keeping your teams focused on core work rather than waiting for service windows. The electronic service sub-type provides a robust remote channel for diagnostics and communications, ensuring you have continuous access to the right resources when you need them most. By combining maintenance, parts and labor coverage, and data management capabilities, Lenovo helps you protect your investment and keep your systems operating at peak efficiency.

• On-site support and maintenance at your location — Lenovo-certified technicians visit your site to perform preventive maintenance, diagnose issues, and execute repairs, dramatically reducing downtime and keeping your operations running smoothly.
• Parts and labor coverage — Comprehensive coverage for replacement parts and labor, helping you manage repair costs and minimize unexpected expenses during the post-warranty period.
• Electronic service sub-type for remote diagnostics — An alternative, secure communication channel that enables efficient remote troubleshooting, faster issue resolution, and continuous connectivity to support specialists.
• Next Business Day (NBD) response — Rapid service response time designed to limit downtime and accelerate problem resolution, so critical systems are back online sooner.
• Two-year service duration — A stable, long-term coverage window that aligns with device lifecycles, providing predictable budgeting and reliable support across your hardware investments, including post-warranty care.

Technical Details of Lenovo Foundation Service + YourDrive YourData + Premier Support

• Service duration: 2 years
• Coverage scope: On-site maintenance, parts & labor, and electronic service sub-type for remote diagnostics
• On-site service: Yes — technicians come to your location to perform maintenance and repairs
• Response time: Next Business Day (NBD)
• Support level: Premier Support included, with post-warranty coverage
• Data protection integration: YourDrive YourData included as part of the service bundle
• Delivery model: Combined on-site service with proactive monitoring and secure remote assistance

How to install Lenovo Foundation Service + YourDrive YourData + Premier Support

• 1. Verify eligibility and purchase — Confirm that your device qualifies for this post-warranty bundle and that the plan is activated on your Lenovo account.
• 2. Gather required details — Collect device serial numbers, SKUs, and YourDrive YourData linkage information to ensure accurate enrollment and data protection configuration.
• 3. Activate the plan — Contact Lenovo Support to activate Premier Support and enroll the YourDrive YourData integration within the service package.
• 4. Schedule on-site activation — Arrange a convenient time for the on-site kickoff, initial maintenance visit, or service activation with a Lenovo technician.
• 5. Confirm access and test — Verify remote diagnostics channels are functioning, confirm data protection connections, and run a quick service check to validate coverage and readiness.

Frequently asked questions

• What does this bundle include? This post-warranty package combines Lenovo Foundation Service with YourDrive YourData and Premier Support, offering on-site maintenance, parts and labor coverage, electronic remote diagnostics, and a two-year service window designed to minimize downtime and maximize productivity.
• How fast is the service response? The plan provides Next Business Day (NBD) response to urgent issues, helping you restore operations quickly and efficiently.
• Is on-site support available? Yes. A Lenovo-certified technician will visit your location to perform maintenance, handle repairs, and coordinate with remote diagnostics as needed.
• What is YourDrive YourData in this package? YourDrive YourData is integrated with the service bundle to support data protection and data-management needs, ensuring data integrity while hardware maintenance occurs.
• Can I extend the coverage beyond 2 years? The described plan is a 2-year duration. Renewal or extension options may be available through Lenovo sales or support channels; consult with Lenovo for renewal terms.