Lenovo Foundation + YourDrive YourData Extended Service - 4 Year

The Lenovo Foundation + YourDrive YourData Extended Service is designed for businesses that require dependable, long-term protection for their Lenovo systems. This four-year, on-site service combines essential maintenance with proactive parts and labor coverage to help you maintain peak performance, minimize downtime, and manage costs with confidence. By pairing Lenovo’s trusted hardware support with YourDrive YourData benefits, you get a comprehensive service plan that supports performance, reliability, and data integrity across the full lifespan of your deployment.

• On-site maintenance keeps your Lenovo system optimally maintained without the need for travel, reducing downtime and keeping your team productive.
• Parts and labor coverage provide dependable maintenance with peace of mind, ensuring essential components are replaced and serviced as needed.
• Next Business Day - Parts and Labor service response time delivers fast resolution, helping you stay operational during critical periods.
• 4-year service duration offers long-term protection, helping you budget accurately and avoid surprise repair costs.
• Clear, predictable total cost of ownership with door-to-door support that minimizes administrative overhead and accelerates issue resolution.

Technical Details of Lenovo Foundation + YourDrive YourData Extended Service - 4 Year

• Service Type: Extended Service
• Coverage Period: 4 Years
• Delivery Model: On-site Service
• Inclusions: Parts & Labor
• Response Time: Next Business Day - Parts and Labor
• Objective: Keep your system optimally maintained with precise, reliable results and predictable costs

How to install Lenovo Foundation + YourDrive YourData Extended Service

• Confirm eligibility and accuracy of product details for Lenovo Foundation + YourDrive YourData Extended Service.
• Gather essential information: device serial number, model, and original purchase details to validate coverage.
• Contact your Lenovo representative or approved reseller to initiate activation and schedule service enrollment.
• Choose a convenient on-site appointment window and ensure access to the affected equipment and a suitable service area.
• Once activated, monitor service communications and retain documentation for future reference and audits.

Frequently asked questions

• Q: What does Lenovo Foundation + YourDrive YourData Extended Service cover?

  A: This extended service provides on-site maintenance with parts and labor coverage, plus Next Business Day response, for a total duration of four years to help you maintain uptime and control costs.

• Q: How quickly can I expect service after a fault is reported?

  A: The service includes Next Business Day – Parts and Labor response, designed to minimize downtime and accelerate resolution for critical systems.

• Q: Is the service limited to hardware replacement or does it include proactive maintenance?

  A: The service encompasses both parts replacement for reliability and labor to perform maintenance tasks, contributing to ongoing system health and performance.

• Q: Does the on-site support require travel or can it be scheduled at my location?

  A: On-site support means a technician will come directly to your site to perform the service, enabling hands-on intervention without relocating equipment.

• Q: How do I activate or renew this extended service?

  A: Activation typically occurs through your Lenovo account or an authorized reseller. Your representative will guide you through enrollment, confirm coverage, and schedule the initial service visit.