Lenovo Foundation + YourDrive YourData Post-Warranty: 2-Year On-Site Warranty (NBD+YD) Sr665

Secure, scalable protection for your Lenovo infrastructure with the Lenovo Foundation + YourDrive YourData Post-Warranty 2-Year On-Site Warranty. This comprehensive service plan delivers dependable parts and labor coverage, rapid on-site support, and a straightforward path to sustained performance for your data-centric environments. Built for businesses that rely on continuous operation, this warranty combines proactive maintenance with expert technical care to minimize downtime, extend equipment life, and preserve the integrity of critical workloads. With Next Business Day response, on-site availability of seasoned technicians, and a two-year service horizon, you gain predictable costs, accelerated issue resolution, and peace of mind for your Lenovo foundation and YourDrive YourData deployments.

• On-site maintenance with robust parts and labor coverage: This plan ensures that when components fail or wear out, Lenovo technicians arrive on-site to perform replacements and repairs using genuine parts. By covering both parts and labor, the program reduces unexpected out-of-pocket expenses and keeps your systems operating at peak efficiency without lengthy downtime or expensive ad-hoc service calls.
• Next Business Day response with on-site expertise: The warranty prioritizes rapid resolution by guaranteeing on-site support within the next business day. Trained technicians carry essential tools and commonly required parts to diagnose and fix issues quickly, helping to minimize disruption to your operations and maintain service levels for your critical applications.
• Two-year duration for dependable coverage and budgeting clarity: A full two-year service window provides long-term protection and simplifies budgeting for maintenance. This duration helps you forecast operating costs, manage capital expenditure more effectively, and avoid surprise maintenance bills while ensuring continued reliability for Lenovo Foundation and YourDrive YourData components.
• Peace of mind through expert, on-site presence: You gain access to technicians who understand Lenovo hardware, YourDrive YourData configurations, and the unique requirements of data-driven workloads. On-site visits come with professional diagnostics, precise replacement, and documentation that supports proactive maintenance planning and future upgrades.
• Designed for reliable performance and future readiness: The on-site warranty aligns with evolving data requirements, enabling smoother scalability for storage, compute, and data management environments. The plan supports steady performance, reduces risk during growth, and helps you maintain compliance and service levels as your infrastructure expands.

Technical Details of Lenovo Foundation + YourDrive YourData - Post Warranty - 2 Year - Warranty Nbd+ydyd Sr665

• Service Type: On-site maintenance with parts and labor coverage for Lenovo Foundation and YourDrive YourData components.
• Coverage Type: Post-warranty, 2-year duration from the date of activation, designed for ongoing protection beyond standard manufacturer coverage.
• Response Time: Next Business Day (NBD) for on-site service requests, with expedited scheduling where possible to support mission-critical workloads.
• Support Locale: On-site availability of Lenovo-certified technicians at your business location to diagnose, repair, and replace hardware as needed.
• Inclusions: Parts replacement (with genuine Lenovo components) and labor required to restore full operability for affected hardware and systems within the covered scope.
• Scope of Work: Hardware repair and component replacement related to Lenovo Foundation infrastructure and YourDrive YourData deployments, excluding data recovery and software-only issues unless explicitly specified in contract terms.
• Benefits: Improved uptime, predictable maintenance costs, streamlined service requests, and access to specialized expertise for your data-driven environments.

how to install Lenovo Foundation + YourDrive YourData

Because this is a service warranty rather than a software or hardware installation, there is no installation in the traditional sense. Activation and enrollment are the key steps to guarantee coverage and access to on-site support when you need it. Follow these steps to ensure your Lenovo Foundation + YourDrive YourData plan is active and ready to deploy when service is required:

• Step 1 – Verify eligibility and activate coverage: Confirm that your Lenovo devices, YourDrive YourData configurations, and the post-warranty terms align with the plan. Activate the warranty in your Lenovo account or through your Lenovo channel partner, ensuring the Sr665 model and any relevant SKUs are correctly listed.
• Step 2 – Register device details and contract information: Record serial numbers, model names, warranty contract numbers, and the specific service package. Accurate data ensures technicians can locate the right components and account for coverage without delays.
• Step 3 – Establish service contact channels: Set up preferred contacts and escalation paths with Lenovo Support. Maintain up-to-date contact information so requests for on-site service can be submitted quickly and routed to the correct regional service team.
• Step 4 – Create a clear service request workflow: When an issue arises, submit a service request with symptoms, observed impacts, and any error codes. Include the device/SKU, location, and desired service window to facilitate rapid scheduling.
• Step 5 – Prepare for on-site service: Ensure access to the affected equipment, secure any sensitive data, and have relevant documentation ready for technicians. After the technician visit, review the service report, verify resolution, and keep records for ongoing maintenance planning.

Frequently asked questions

• What does Lenovo Foundation + YourDrive YourData Post-Warranty cover? This on-site program provides parts and labor coverage for hardware components within the Lenovo Foundation and YourDrive YourData ecosystem, delivered on-site by Lenovo-certified technicians. It is designed to extend reliability beyond the standard warranty, with a two-year duration and Next Business Day response for timely service. Data recovery and software-only issues are typically outside the scope of hardware-focused coverage unless explicitly included in contract terms.
• Is the warranty transferable if my business or hardware portfolio changes? Transfer options are typically available under Lenovo service terms. It is common to accommodate a change of ownership or device reassignment with appropriate documentation and confirmation from Lenovo Support. Check your contract and contact an authorized Lenovo representative to confirm eligibility and any transfer steps.
• How quickly can I expect service after submitting a request? The plan emphasizes Next Business Day (NBD) on-site responses, meaning a technician is scheduled to arrive at your location within the next business day after the service request is processed. In high-demand periods or remote locations, scheduling may shift slightly, but Lenovo aims to minimize downtime and restore service as promptly as possible.
• Does this plan include data protection or on-site data-related services? The warranty focuses on hardware maintenance, parts replacement, and labor. Data protection, data recovery, or data integrity services are not typically included unless specifically described in the contract terms. For critical data protection needs, consider complementary solutions or data-specific service add-ons.
• How do I renew or extend coverage beyond the initial two-year term? Renewal options are usually available through Lenovo or your channel partner. You can initiate renewal before the current term expires to maintain continuous on-site coverage. Discuss available plan options, pricing, and any changes to the service scope with your Lenovo representative to tailor future protection to your evolving infrastructure.