Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

Discover the ultimate peace of mind with the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service. This comprehensive service package is designed to protect your investment, enhance reliability, and ensure a seamless experience for your tech needs. Whether you're a business professional or an individual user, this extended service plan offers you the assurance that help is just a call away, allowing you to focus on what matters most.

• Comprehensive Coverage: The Lenovo Foundation + YourDrive YourData + Premier Support provides extensive service that covers maintenance, parts, and labor for a full three years, ensuring that your devices are in top condition.
• Next Business Day Service: Enjoy the convenience of next business day parts and labor service response time, allowing for timely repairs and minimizing downtime.
• On-site Support: Say goodbye to the hassle of traveling for repairs. With on-site maintenance support, Lenovo brings valuable assistance right to your doorstep.
• Defective Media Retention: This unique feature allows you to retain defective media, helping you manage and handle any mishaps without losing critical data or information.
• Increased Productivity: With quick and efficient service characterized by parts and labor support, you can complete tasks with improved productivity and focus on your core activities.

Technical Details of the Product

• Service Type: Extended Service
• Duration: 3 Years
• Service Coverage: 9 x 5 (9 hours a day, 5 days a week)
• Response Time: Next Business Day
• Service Location: On-site support
• Included Services: Maintenance, Parts & Labor, Defective Media Retention

How to Install

Installing the Lenovo Foundation + YourDrive YourData + Premier Support is straightforward. Simply follow these steps:

1. Purchase the extended service plan through the Lenovo website or authorized retailer.
2. Receive the confirmation email containing your service agreement details and start date.
3. Keep the confirmation email handy for reference when contacting support.
4. If you experience any issues with your device, call the Lenovo support hotline to initiate service.
5. A technician will coordinate with you to provide on-site support as needed.

Frequently Asked Questions

• What does the service cover? The service covers maintenance, parts, and labor for a period of three years, including on-site support and defective media retention.
• How quickly can I expect service? You can expect next business day service for parts and labor, ensuring minimal downtime for your devices.
• Do I need to ship my device for repairs? No, with on-site support, technicians come to you, eliminating the need for shipping your device.
• Is defective media retention included? Yes, this service allows you to retain your defective media, helping you manage any data mishaps effectively.
• How do I contact support? You can contact Lenovo support through their hotline, available on the confirmation email you receive after purchasing the service.