Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year is an exceptional service offering designed to enhance the performance and reliability of your Lenovo systems. This comprehensive service plan provides you with the peace of mind that comes from knowing that your hardware is supported by Lenovo's expert technicians, ensuring minimal downtime and maximum efficiency.

• On-site Maintenance: Enjoy the convenience of having support right at your doorstep. This service includes on-site parts and labor, eliminating the need for you to travel and allowing for quick resolutions to any issues that may arise.
• Predictable Total Cost of Ownership: With this extended service plan, you benefit from predictable costs, helping you to manage your IT budget effectively and avoid unexpected expenses.
• Next Business Day Service: Experience swift response times with next business day parts and labor service. This ensures that you receive the support you need when you need it, keeping your systems running smoothly.
• Parts Replacement Service: The service includes parts replacement, allowing for the quick resolution of any problems you might face. This proactive approach minimizes downtime and helps maintain productivity.
• Minimize Inventory Costs: With the parts and labor service characteristics, you can significantly reduce your inventory costs while enjoying maximum dependability from your Lenovo systems.

Technical Details of the Product

• Service Duration: 3 Years
• Service Type: Extended Service - On-site Maintenance
• Response Time: Next Business Day for Parts and Labor
• Included Services: Parts Replacement, Labor Support
• Support Coverage: Comprehensive, ensuring maximum reliability

How to Install

To take advantage of the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service, simply follow these steps:

1. Purchase the Service: Add the service plan to your cart and complete the purchase through the Lenovo website or an authorized retailer.
2. Activate Your Service: Once purchased, you will receive a confirmation email with instructions on how to activate your service. Follow the provided link to complete the activation.
3. Contact Support: If you require any assistance, reach out to Lenovo support using the contact information provided in your confirmation email.
4. Schedule On-site Service: In case of any hardware failures, you can schedule an on-site visit with a Lenovo technician through the support portal.

Frequently Asked Questions

• What does the extended service include? The extended service includes on-site maintenance, parts replacement, and labor support for a duration of 3 years.
• How quickly can I receive service? With the next business day response time for parts and labor, you can expect quick service to minimize downtime.
• Is there a limit to the number of service calls I can make? There is no limit to the number of service calls, as long as they fall within the scope of the service plan.
• Can I transfer the service to another device? The service is specific to the original device purchased and is not transferable to other devices.
• How do I contact support if I have issues? You can contact Lenovo support through the contact information provided in your service activation confirmation email.