Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

Ensure the longevity and reliability of your Lenovo products with the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service. This robust service solution is designed to safeguard your investment while enhancing your operational efficiency. With a comprehensive coverage plan extending over three years, you can experience peace of mind knowing that your significant business assets are protected by a service that goes above and beyond.

• 3-Year Comprehensive Coverage: Enjoy uninterrupted service for three full years, ensuring that your Lenovo devices remain dependable and consistently high-performing throughout their lifecycle.
• Next Business Day On-Site Service: Benefit from a rapid response time with Next Business Day service, designed to minimize downtime and keep your business operations running smoothly.
• Defective Media Retention: With the defective media retention service feature, you can retain your faulty media for further investigation, offering an added layer of data security and operational confidence.
• Parts and Labor Included: This service covers all necessary parts and labor, significantly reducing your inventory costs while maximizing the reliability of your device repairs and upkeep.
• Convenient Service Location: Experience the ease of on-site service at your location, making it simple to receive maintenance without disrupting your workflow.

Technical Details of the Product

• Service Duration: 3 Years
• Service Type: Extended Service with Parts & Labor Coverage
• Support Timing: 9 x 5 coverage (9 hours a day, 5 days a week)
• Response Time: Next Business Day
• Media Retention: Defective Media Retention Service Provided

How to Install

Installation and activation of the Lenovo Foundation + YourDrive YourData + Premier Support service is straightforward. Follow these simple steps:

• Purchase the service through the official Lenovo website or an authorized retailer.
• Once you have received your service confirmation, log in to your Lenovo account.
• Navigate to the services section and select “Activate Service”.
• Enter the service code provided upon purchase to activate your coverage.
• After activation, familiarize yourself with the service features and contact details for immediate support when needed.

Frequently Asked Questions

• What does the 3-Year Extended Service include?
  The service includes parts and labor for repairs, on-site support, and defective media retention features.
• How quickly can I expect service under this plan?
  Our Next Business Day service ensures that qualified technicians will be dispatched to your location promptly to minimize downtime.
• Where can I find the activation code for my service?
  The activation code is typically provided via email after purchasing the service or can be found on your purchase confirmation document.
• Can I transfer my service to another device?
  Generally, this service is tied to the specific Lenovo device for which it was purchased; please contact customer service for more details regarding transfers.
• Is the on-site service available worldwide?
  While the service is available in many regions, it is best to check with Lenovo support for availability in your specific location.