Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service is designed to provide unparalleled support and assurance for your Lenovo devices. With a combination of innovative features and comprehensive service options, this extended service plan ensures that you are well-equipped to handle any technical challenges that may arise. Peace of mind is just a service away!

• Comprehensive Coverage: The extended service plan spans three full years, providing extensive support that guarantees maximum dependability and performance for your Lenovo devices.
• Next Business Day On-Site Support: Enjoy the convenience of having experts available at your location. This service includes on-site maintenance with a rapid response time, ensuring that your operations continue smoothly without unnecessary downtime.
• Defective Media Retention: This unique feature allows you to retain defective media for analysis or recovery, giving you control over any mishaps and ensuring your data integrity is safeguarded.
• Parts and Labor Included: With parts and labor covered, you can minimize inventory costs while ensuring maximum reliability. This feature means you will not have to worry about hidden costs or unexpected expenses when repairs are needed.
• Timely Service Response: The next business day service response time guarantees that you receive prompt assistance, allowing you to complete repairs and maintenance swiftly and efficiently, enhancing overall productivity.

Technical Details of Product

• Service Type: On-Site Maintenance
• Service Duration: 3 Years
• Service Availability: 9 x 5 (Monday - Friday)
• Response Time: Next Business Day
• Included Services: Parts and Labor, Defective Media Retention

How to Install

Installing your Lenovo Foundation + YourDrive YourData + Premier Support is simple. Once you purchase the service, you will receive an activation code via email. Follow these steps:

1. Visit the official Lenovo support website.
2. Navigate to the "Activate Service" section.
3. Enter your activation code and the details of your Lenovo device.
4. Confirm your information and submit the form.
5. You will receive confirmation of your service activation, and your support will begin immediately!

Frequently Asked Questions

1. What is covered under the Lenovo Foundation + YourDrive YourData + Premier Support?

The service includes on-site maintenance, parts and labor, as well as defective media retention for the duration of three years.

2. How quickly will I receive on-site support?

With next business day service, our technicians will be at your location to assist you promptly following your request for support.

3. Can I retain defective media after service?

Yes, the defective media retention feature allows you to keep faulty media for further investigation or recovery purposes.

4. Is there a limit to the number of service calls I can make?

There is no limit to the number of service calls within the coverage period; however, terms and conditions may apply.

5. How do I contact support if I need assistance?

You can reach our support team via phone, chat, or email as provided in your service confirmation documentation.