Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service is designed to provide exceptional maintenance and support for your Lenovo systems. This comprehensive service package ensures that your equipment remains in top working condition while minimizing downtime and maximizing productivity.

• 9 x 5 x Next Business Day On-site Support: Enjoy peace of mind with our reliable on-site support that is available during business hours. Our dedicated team of experts will be ready to assist you with any issues you encounter, ensuring minimal disruption to your workflow.
• Defective Media Retention Service: With this valuable service, you can retain defective media, allowing you to manage your sensitive data securely while we resolve any problems efficiently. This guarantees that your data is protected at all times, offering you peace of mind.
• Parts and Labor Included: Our service covers both parts and labor, ensuring all necessary repairs and maintenance tasks can be completed quickly. This combination enhances overall productivity, allowing your team to focus on core business objectives without delays.
• Next Business Day Response Time: Experience the convenience of our next business day parts and labor service response time. This feature is designed to provide you with maximum efficiency, ensuring your systems are back up and running as swiftly as possible.
• 3-Year Service Duration: Benefit from a comprehensive three-year service plan that guarantees ongoing support, maintenance, and quick resolution of any issues. This long-term commitment ensures your systems remain optimized and operational for years to come.

Technical Details of Product

• Service Type: Extended Service
• Duration: 3 Years
• Support Availability: 9 x 5
• Response Time: Next Business Day
• Service Features: On-site support, Parts & Labor, Defective Media Retention

How to Install

To make the most of your Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service, follow these simple steps:

1. Purchase the service package through an authorized Lenovo retailer or directly from Lenovo.
2. Once you've received your confirmation, register your product and service details on the Lenovo support portal.
3. In case of any issues, contact Lenovo support using the details provided during registration.
4. Schedule an appointment for on-site support as needed, and ensure to have your system information ready for the technician.

Frequently Asked Questions

• What is covered under the Lenovo Foundation + YourDrive YourData + Premier Support?
  This service covers on-site maintenance, parts, and labor for repairs, as well as defective media retention for secure data management.
• How quickly can I expect support?
  Our support offers a next business day response time, ensuring that your issues are addressed as quickly as possible.
• Is the service available for all Lenovo products?
  This extended service is specifically designed for select Lenovo systems. Please check compatibility before purchasing.
• Can I extend the service beyond three years?
  Yes, you can inquire about additional service plans before the expiration of your current plan to ensure ongoing support.
• What should I do if I need assistance outside of business hours?
  While our on-site support is available 9 x 5, you can still contact our support team via our online portal for urgent inquiries outside of service hours.