Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support Extended Service is the ultimate solution for those who seek comprehensive support and maintenance for their Lenovo devices. This service plan guarantees that you can focus on your work without the fear of unexpected downtime. With a blend of exceptional features, this extended service plan ensures your total cost of ownership is effectively managed while maintaining the performance of your Lenovo devices.

• Comprehensive Coverage: Enjoy complete maintenance for your Lenovo devices with an inclusive service plan that covers both parts and labor, reducing potential disruptions in your workflow.
• Predictable Costs: Benefit from a fixed 3-year service duration that makes it easier for you to manage your budget and operational expenses, avoiding unexpected repair costs.
• Defective Media Retention: Leverage the unique feature of retaining faulty drives, granting you the flexibility and peace of mind to handle any data mishaps securely.
• Next Business Day Service: Experience fast response times with next business day on-site service that ensures minimal delays and quick resumption of your work.
• Enhanced Usability: The tailored service characteristics for parts and labor are designed to improve the usability of your devices, providing reliable maintenance and support precisely when you need it.

Technical Details of the Product

• Service Type: Extended Service Plan
• Duration: 3 Years
• Service Hours: 9 x 5 (Business Days)
• Response Time: Next Business Day On-site
• Included Services: Parts & Labor, Defective Media Retention
• On-site Maintenance: Yes

How to Install

Activating the Lenovo Foundation + YourDrive YourData + Premier Support Extended Service is straightforward. Follow these simple steps to get started:

1. Purchase the service plan through the Lenovo website or an authorized dealer.
2. Upon receipt of your service confirmation, register your device in the Lenovo support portal.
3. Follow the instructions provided in the confirmation email to activate your service plan.
4. If you need assistance, contact Lenovo Premier Support for any immediate questions or concerns.
5. Maintain peace of mind knowing that your service plan is in effect and ready to support your needs.

Frequently Asked Questions

• What does the extended service cover? The Lenovo Foundation + YourDrive YourData + Premier Support Extended Service covers maintenance for parts and labor, defective media retention, and provides on-site support within the specified service hours.
• How do I request service? You can request service through the Lenovo support portal or by contacting Lenovo Premier Support directly for assistance.
• Is this service available for all Lenovo devices? This service plan is tailored for specific Lenovo devices. Please check the eligibility of your device on the Lenovo website or consult with an authorized dealer.
• What happens if I need service outside of business hours? The service plan is available during business hours only (9 x 5). For urgent issues outside these hours, Lenovo recommends contacting support for guidance on temporary solutions.
• Can I extend the service beyond three years? Yes, you can inquire about extending your service plan as it approaches expiration. Lenovo offers renewal options for continued support.