Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service is a comprehensive maintenance and support package designed to enhance the reliability and longevity of your Lenovo devices. With a commitment to protecting your investment, this service is the perfect solution for businesses and individuals alike, providing peace of mind and ensuring that your technology continues to perform at its best.

• Enhanced Reliability: This extended service plan significantly increases the reliability of your Lenovo devices, ensuring they continue to operate smoothly for years to come.
• Defective Media Retention: With the defective media retention service, you can manage any accidental mishaps with ease, allowing you to retain drives that may contain sensitive data.
• On-Site Service: Enjoy the convenience of on-site service that enhances reliability and helps maintain maximum productivity without the hassle of shipping your device elsewhere.
• Comprehensive Parts and Labor Coverage: This service includes both parts and labor, ensuring that any necessary repairs are handled efficiently, providing you with a reliable maintenance solution.
• Next Business Day Response: Experience the convenience of next business day service for parts and labor, ensuring your devices are back up and running with minimal downtime.

Technical Details of the Product

- Duration: 3 Years
- Service Type: On-site Maintenance
- Service Hours: 9 x 5 Support
- Response Time: Next Business Day
- Coverage: Parts and Labor
- Feature: Defective Media Retention

How to Install

To activate your Lenovo Foundation + YourDrive YourData + Premier Support service, simply follow these steps:

1. Purchase the service package through an authorized Lenovo dealer or directly from Lenovo's website.
2. Receive a confirmation email containing your service agreement details and activation instructions.
3. For on-site service, contact the Premier Support hotline when you need assistance, and a technician will be dispatched to your location.
4. For defective media retention, ensure you follow the guidelines provided in the service agreement to retain and manage your drives securely.

Frequently Asked Questions

1. What is included in the 3-Year service plan?
The 3-Year service plan includes on-site maintenance, parts, and labor coverage, as well as defective media retention service.

2. How quickly can I expect service?
The service guarantees a next business day response time for both parts and labor, minimizing your downtime.

3. Can I use this service for any Lenovo device?
This service is specifically designed for compatible Lenovo devices, so please check your device’s eligibility at the time of purchase.

4. What should I do if I need to make a service request?
You can make a service request by contacting the Premier Support hotline, where a technician will assist you with your issue.

5. Is there a limit to the number of service requests I can make?
There is no limit to the number of service requests; however, the service is subject to the terms and conditions outlined in your service agreement.