Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service

Experience unparalleled reliability and support with the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 3 Year - Service. This top-tier service plan is designed to ensure your Lenovo devices operate smoothly while you focus on your core business functions. With a commitment to next-business-day on-site assistance and comprehensive technical support, you can trust that your technology will always be in capable hands.

• Comprehensive Technical Support: The Premier Support service guarantees reliable assistance for all your technical issues, ensuring minimal downtime and enhanced productivity.
• On-Site Support for Immediate Solutions: With on-site support, you will have access to quick and effective solutions right at your location, eliminating the hassle of shipping devices for repairs.
• Defective Media Retention: Enjoy peace of mind with the included defective media retention service that allows you to retain failed drives while resolving issues efficiently.
• Next Business Day Service: Experience convenience with a next-business-day service response time for parts and labor, ensuring your operations continue smoothly without unnecessary delays.
• Cost-Effective Parts and Labor Service: The service characteristics are designed to minimize inventory costs while maximizing dependability, allowing you to allocate resources more efficiently.

Technical Details of Product

• Service Duration: 3 Years
• Service Hours: 9 x 5
• Response Time: Next Business Day
• Service Type: On-site Maintenance
• Inclusions: Parts & Labor, Defective Media Retention

How to Install

To ensure a smooth onboarding experience for your Lenovo Foundation + YourDrive YourData + Premier Support service, follow these steps:

• Contact Lenovo customer support to activate your service plan using the details provided in your purchase confirmation.
• Ensure your Lenovo device is registered with Premier Support to facilitate easy access to assistance.
• Familiarize yourself with the service features and benefits to maximize the support provided.
• In case of any technical issues, reach out to the dedicated Premier Support team for immediate assistance.

Frequently Asked Questions

• What is included in the Lenovo Foundation + YourDrive YourData + Premier Support service?
  This service includes comprehensive technical support, on-site assistance, parts and labor coverage, and defective media retention.
• How quickly can I expect service when I encounter an issue?
  You can expect next-business-day support for parts and labor, ensuring prompt resolution of any issues.
• Do I need to send my device for repairs?
  No, on-site support allows technicians to come to your location for repairs, minimizing downtime.
• Can I retain defective media during service?
  Yes, the defective media retention service lets you keep failed drives during the resolution process.
• Is there a limit to the number of service calls I can make?
  The service plan covers all technical issues that arise within the service duration, with no limit on the number of service calls.