Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service is designed to provide you with comprehensive support and peace of mind for an extended period of four years. This service ensures that your Lenovo systems are maintained optimally, minimizing downtime and maximizing productivity. With a focus on reliable support and efficient service delivery, this extended service package is ideal for businesses that want to keep their operations running smoothly.

• Comprehensive Extended Service: Enjoy the benefits of a four-year service duration, ensuring long-term support and a predictable total cost of ownership for your Lenovo systems.
• On-Site Maintenance: Experience convenience with on-site support that limits downtime to the absolute minimum, allowing your business to operate without interruption.
• Next Business Day Response: Benefit from a parts and labor service response time of next business day, providing you with timely support when you need it the most.
• Defective Media Retention: Gain peace of mind with the defective media retention service, which allows you to maintain control over your data and ensures dependable efficiency.
• Improved Productivity: With parts and labor service characteristics focused on quick and efficient task completion, your team can remain productive and achieve better results.

Technical Details of the Product

• Service Type: Extended Service
• Service Duration: 4 Years
• Support Hours: 9 x 5
• Response Time: Next Business Day
• Service Coverage: On-site Maintenance
• Service Components: Parts & Labor, Defective Media Retention

How to Install

Installation of the Lenovo Foundation + YourDrive YourData + Premier Support service is straightforward. Simply purchase the service package, and you will receive a confirmation email with instructions. Follow the outlined steps to register your service. Lenovo's support team is available to assist you with any questions you may have during the registration process. Ensure that you have your product details ready for a smooth setup.

Frequently Asked Questions

• What does the Premier Support service cover?

  The Premier Support service covers on-site maintenance, parts and labor, and includes defective media retention service.

• How long is the service duration?

  The service duration is four years, providing you with long-term support for your Lenovo systems.

• What is the response time for support?

  The response time for service is next business day, ensuring that you receive timely assistance.

• Can I keep defective media?

  Yes, the service includes a defective media retention feature that allows you to keep control over your data.

• How can I contact support for assistance?

  You can contact Lenovo's support team through the contact information provided in your purchase confirmation email or on Lenovo's official website.