Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service

The Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service - 4 Year - Service is an essential investment for businesses and individuals seeking to bolster their device reliability and maintain operational efficiency. This comprehensive service package ensures that you can focus on what matters most, while we take care of the crucial aspects of your technology support. With our extensive coverage, you will benefit from reduced downtime, quick resolution of issues, and peace of mind knowing that your valuable data is protected.

• Extended Service Duration: Enjoy the benefits of a 4-year service plan that enhances your productivity by ensuring your Lenovo devices remain fully operational.
• Next Business Day Response: Experience minimal disruption with our next business day parts and labor service response time, allowing you to get back to work faster.
• On-site Support: Our on-site support service ensures that any technical issues are resolved right at your location, limiting downtime to the absolute minimum and getting you back up and running quickly.
• Defective Media Retention Service: Handle mishaps confidently with our defective media retention service, which allows you to keep your data and make effective data management decisions.
• Comprehensive Parts and Labor Coverage: Enjoy the convenience of parts and labor service characteristics that enable tasks to be completed swiftly and efficiently, improving your overall business productivity.

Technical Details of Product

• Service Duration: 4 years
• Support Coverage: 9 x 5
• Response Time: Next Business Day
• Service Type: On-site maintenance
• Included Services: Parts & Labor

How to Install

Installing the Lenovo Foundation + YourDrive YourData + Premier Support - Extended Service is straightforward. Once you purchase the service, simply follow these steps:

• Register your service online via the Lenovo support portal using your device serial number.
• Receive confirmation of your service enrollment and access to support resources.
• If any issues arise, contact Lenovo support directly to schedule on-site assistance.

Frequently Asked Questions

• What is covered under this service?
  This extended service includes on-site maintenance, parts, labor, and defective media retention services during the 4-year period.
• How quickly can I expect service?
  Our next business day service response time ensures that you will receive assistance promptly, minimizing disruption to your workflow.
• Is there any limit on the number of service calls?
  There is no limit on service calls as long as the issues are covered under the terms of the service agreement.
• How do I report an issue?
  You can report issues directly through the Lenovo support portal or by contacting Lenovo customer service.
• Can I transfer my service to a new device?
  Service agreements are typically tied to a specific device. However, you can contact customer support for options regarding device transfers.